We have an issue with the newest iGEl firmware (iGEL OS 11-11.05.120) on Dell Latitude 5420 Rugged laptops. We have iGel installed on the laptops to to get to our
Continue readingDell Troubleshooting and Support Articles in the IGEL Community
How to reducce the disk size of an IGEL OS install?
Good day! Please tell me, for the new firmware OS 11.05.100 you need more than 2.5 GB of disk space. On dell wyse w11b 5212 all in one, the disk
Continue readingHow to use 2 screens for the session and one monitor for locally use with Teamviewer on IGEL OS?
Hi guys, I have a question. We have a customer that has Dell 5070 (with 3 DP ports) that would like to know if it is possible to use 2
Continue readingDell Inspiron 3793 and Dell XPS 17 9700 Wifi not working on IGEL UD Pocket
Unable to flash Dell Inspiron 3793 and Dell XPS 17 9700 laptops. For the XPS, the M.2 SSD is not showing up. Used a UD Pocket running IGEL OS 10.5.800,
Continue readingDoes IGEL OS support running on Wyse 3040 and their Wi-Fi version?
Hi all, The business I work for is considering converting our Wyse 3040 clients to IGEL OS. I know that Wyse 3040s are on the support list but does the
Continue readingScreen briefly black out and comes back running Horizon client on IGEL OS 11.05.100 and 11.05.112
Hello, we’ve been testing the new 11.05.100 release and 11.05.112 and we seem to have the exact problem on both releases, video issues related to sound events. The weird issue
Continue readingIGEL OS users experiencing network latency and session freezing issues
We are experiencing network latency issues. Our IGELs are repurposed Dell All-In-One workstations running 11.01.100.01 or 10.05.500.01. The user logs in and is directed to a Citrix Desktop. At some
Continue readingHow to scheduled reboot via cron job along with a message to end users 10 minutes before the reboot on IGEL OS?
So our previous thin client type (Dell/Wyse) were configured to automatically reboot after idle sessions of our Citrix PD (maybe every 4 hours or so), or if the session was
Continue readingWith IGEL Ready certified devices, are people staying with IGEL hardware or using 3rd party and why?
Now that there is igel ready hardware are people migrating over to that from igel hardware our are you staying with the igel hardware , and why either migrating or
Continue readingHow to get CD ROM drive working in Citrix via IGEL OS?
Hi All, trying to get CD ROM drive working in Citrix via IGEL. have setup the policy as below and I can see it shows that the drive is ready.
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