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Dell Troubleshooting and Support Articles in the IGEL Community

January 6, 2021 IGEL Community Archives

Receiving no input from the microphone using Cisco WebEx on IGEL OS

Hello IGEL community, running into an with the mic on a USB webcam. Using a UD Pocket with OS 11.01 and a UD3 with LX 10. I have setup the

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January 6, 2021 IGEL Community Archives

How to connect a COM Port device through VMware Horizon View client on IGEL OS?

Hi all, we have a customer who wants to use a Leica IPC (Serial port) on his Dell 5070 (Serial port as well) with OS 11.04.130. He wants to connect

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January 5, 2021 IGEL Community Archives

How to set the preferred webcam in a VMware Horizon session on IGEL OS?

Question on Web Cams. Has anyone had a Wyse 5470 Thin client Laptop with built-in Webcam on a doc but user wants to use a external USB Cam plugged into

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December 30, 2020 IGEL Community Archives

How to setup default domain into Citrix Self Service (via http, web interface login)?

Hi guys, does anyone knows, how can we setup default domain into Citrix-self-service. (via http, web interface login). we had setup the domain on several locate of profile. but it

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December 17, 2020 IGEL Community Archives

After installing IGEL OS receiving message “Update of bootcode ongoing”?

We are updating our model 340’s with IGEL OS firmware version 11.03.580 and they continue to show a popup with “Update of bootcode ongoing. DO NOT POWER OFF YOUR DEVICE”

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December 16, 2020 IGEL Community Archives

How to Activate and Deactivate WWAN on IGEL via a command or script?

Hi, we encountered a problem with the integrated wwan on a Dell LAtitude 5510 with Igel OS 11.04.240. If wwan is enabled, i think every connections runs over wwan, even

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December 14, 2020 IGEL Community Archives

IGEL OS not seeing my second monitor?

Hello everyone. I am an employee of a company who uses the igel to access the remote work station. My problem is that I have been unable to add a

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December 4, 2020 IGEL Community Archives

Looking into converting Wyse 5060, 5070 and 3040 running Thinos into IGEL OS, any advice?

Hi, hope this is right channel. Have a customer looking into converting Wyse 5060, 5070 and 3040 running Thinos into IGEL management. Anyone have information to share? What sort of

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November 20, 2020 IGEL Community Archives

How to configure LDAP or AD authentication for Citrix access on IGEL OS?

Completly new to IGEL and still learning my way around Citrix. We have some older WYSE boxes that point to Citrix Netscaler with internal and external access. Is there a

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November 18, 2020 IGEL Community Archives

Are there any plans to offer a hosted, cloud-based IGEL UMS in the foreseeable future?

Hi all, My company is currently using Wyse Management Suite Cloud (i.e. eu1.wysemanagementsuite.com). The main blocker to convince the business I work for to move to IGEL seems to be

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