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IGEL Community Archives
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Firefox Troubleshooting and Support Articles in the IGEL Community

June 5, 2023 IGEL Community Archives

How to install a Firefox add-on/extension on Igel?

Hi Everyone Does anyone have instructions on how to install a Firefox add-on/extension on Igel? Hi, didn’t tried it for a long time, but this might help: igelcommunity.slack.com/archives/C8WEVHWH2/p1553590913063700 Thanks Seb

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May 23, 2023 IGEL Community Archives

Outlook office365 is showing blank white screen after login

Hi team, outlook office365 is showing blank white screen after login on firefox browser with 11.07.170. Any fix you are aware of? I would start by upgrading to the latest

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May 22, 2023 IGEL Community Archives

Error while saving Data in UMS 12 when trying to create a Configuration

Hi ! We just updated from UMS11 to 12 and made a fresh install of one of our UD3-LX-60 with OS12.1.110 (for testing purpose!). Trying to create and change some

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May 16, 2023 IGEL Community Archives

Firefox is not available on OS12?

Hello. :man-raising-hand::skin-tone-3: I’m missing firefox in OS 12. Am I blind or has it gone? Chromium is not an option. Same as RDP. New Apps will come 😉 Agreed. Chrome

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May 12, 2021 IGEL Community Archives

Webcam stays black when calling also when the screen is shared the image stays black using Slack from IGEL OS

Hi all, We are using iGel software on Dynabooks. We have Chromium and Firefox installed, The problem we are facing right now is that Slack isnt working correctly. Webcam stays

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May 10, 2021 IGEL Community Archives

Error “Cannot provide the requested gstreamer version” starting Cromium or Firefox browser session on IGEL OS

When starting a Cromium or Firefox browser session, the following error message appears in the lower right corner: Cannot provide the requested gstreamer version, because another session or the configuration

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April 26, 2021 IGEL Community Archives

“Error: Configuration forbids opening file dialogs” trying to establish a bomgar session from IGEL OS

Has anyone attempted to establish a bomgar session from the Native IGEL side? I attempted to hit our bomgar URL and open the download to start the session but I

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April 23, 2021 IGEL Community Archives

How to apply IGEL UMS profiles to a single tree structure with mixed version of the IGEL OS?

Version specific Profile? ================== Take setting FireFox to maximize on start as an example. IGEL OS 11.04 and 11.05 require different “Initialization” script. So I created two profiles: one based

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April 22, 2021 IGEL Community Archives

Issues with webcams via local firefox/chromium, webplayer says html5 player is not active/available

Hi, we are trying to access our cameras via local firefox/chromium but the webplayer says html5 player is not active/available. Do I need to activiate html5 seperatly? Hi, which firmware

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April 21, 2021 IGEL Community Archives

Error: “this function is currently not available” on IGEL UMS Web App

Hi, we’re having some issues with our IGEL UMS Web App. The device overview throws an Error: “this function is currently not available”. Also the novnc Viewer is not working.

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