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Firefox Troubleshooting and Support Articles in the IGEL Community

April 28, 2020 IGEL Community Archives

IGEL Releases IGEL OS11.03.530 and IGEL OS10.06.179

NEW Releases IGEL OS11.03.530 and IGEL OS10.06.179 Last week IGEL released IGEL OS11.03.530 and IGEL OS10.06.179. These updates were necessary for fixing the latest security issues of Firefox. Please see

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April 21, 2020 IGEL Community Archives

Problem with IGEL UD3-LX 10.06.170 – Citrix application in HTML5, the firefox window is always black

Hi, i have an issue in UD3-LX 10.06.170, in firefox session, when i launch an citrix application in HTML5, the firefox window is always black. What is the Citrix version?

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April 3, 2020 IGEL Community Archives

Is it possible to start Firefox with certain (like domain) credentials, with an template key fon IGEL OS?

Question, Is it possible to start Firefox with certain (like domain) credentials, with an template key for example? I’ve been asked to build 2 setups for hospital monitoring boards, both

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March 31, 2020 IGEL Community Archives

How do I automatically deploy individual user certificates to the endpoints on IGEL?

Hi, I am having a customer using client certificates to authenticate against Citrix ADC (besides to username/password). How do I automatically deploy individual user certificates to the endpoints? I thought

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March 31, 2020 IGEL Community Archives

How to launch an RDP file from a ‘Browser Session’ (Firefox) on IGEL

Folks, I am trying to launch an RDP file from a ‘Browser Session’ (Firefox) on the IGEL OS 11.03.110.01. The browser is configure to launch and go to a landing

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March 29, 2020 IGEL Community Archives

User receive error “your organization’s configuration prevents downloads” launching CItrix VDI session?

We are deploying thin clients with a profile that launches Firefox in full screen directed to our StoreFront/Citrix Gateway URL. Very intermittently, users have reported that when clicking on the

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March 19, 2020 IGEL Community Archives

Citrix connection via Netscaler Error: “AM_ERROR_AUTH_NETWORK_ERROR[65275]” on IGEL OS

Hello, have any of you ever made a Citrix connection via Netscaler? We would like to create a profile for this. I am currently getting the following error: AM_ERROR_AUTH_NETWORK_ERROR[65275] Able

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March 16, 2020 IGEL Community Archives

Do I have to convert or move the cert from the IGEL OS /wfs/scep_certificates folder to somewhere else for it to be used?

for people who use SCEP certificates, do you have to convert or move the cert from the /wfs/scep_certificates to somewhere else for it to be used? My application doesnt find

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March 12, 2020 IGEL Community Archives

How to handle increased work from home using IGEL thin clients over ICG?

For those of you who do not have ICG configured, how are you handling increased work from home using IGEL thin clients? We’re being asked to investigate bringing IGEL devices

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March 11, 2020 IGEL Community Archives

How to upload a user certificate with private key to IGEL OS to wort with Citrix NetScaler?

Hi all, a big customer wants to accomplish the following tasks. • upload a user certificate with private key on the thinclient, and let it validate via browser • acknowledge

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