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Firefox Troubleshooting and Support Articles in the IGEL Community

May 29, 2019 IGEL Community Archives

Anyone seen issues with Citrix Appliance mode’s (connecting to storefront via netscaler) timeout taking over the screen

Anyone seen issues with Citrix Appliance mode’s (connecting to storefront via netscaler) timeout taking over the screen You mean a timeout shown on endpoint side just before a Screensaver a.e.?

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May 24, 2019 IGEL Community Archives

IGEL devices are making a connection to AWS when conneting to Citrix XenDesktop via Firefox, can we block this?

Hello, in our configuration we have switched on the appliance mode for Citrix XenDesktop. Our local storefront address is stored. We noticed, as soon as we activated this, every Igel

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May 22, 2019 IGEL Community Archives

Help configuring a Citrix Self-Service Profile for IGEL OS 10.5 – LX

Hi – i’m just in the process of configuring a Citrix Self-Service Profile for LX IGEL 10.5. I notice that the Self-Service Store works but its theme is defaulting back

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April 29, 2019 IGEL Community Archives

How i can disable F12 Development/Debug Mode for Firefox on IGEL OS?

Next Firefox questions 😕 Does anyone found the option, how i can disable F12 Development/Debug Mode for Firefox? Gui has no option an registry too 😞 I found same “deny”

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April 12, 2019 IGEL Community Archives

How to disable the Firefox Hotkey ctrl+O on IGEL OS?

Hey :) Does anyone know, where i can disable the Firefox Hotkey ctrl+o? Customer use Firefox for many different Storefront connection. And the ff Hotkey is security breach to local

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April 1, 2019 IGEL Community Archives

How to deploy and activate internal CA-certificates to IGEL OS?

I wondered if there is an elegant way to deploy and activate internal CA-certificates (from Active Directory domains) to IGEL thin clients so that both the internal Storefront website (Firefox)

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March 29, 2019 IGEL Community Archives

How to add a shortcut to the Wireless Manager on the IGEL OS desktop?

Hi guys, I have set up a profile using the appliance mode connecting to our Citrix environment. Everything is restricted in the profile and it only opens Firefox for the

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March 27, 2019 IGEL Community Archives

Unable to change expired user passwords using Citrix Workspace app on IGEL OS

Hello, our IGEL UD2 LX clients running the latest 10.05.500.01 firmware are unable to change expired user passwords using Citrix Workspace app. What’s strange about this is once authenticated (and

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March 27, 2019 IGEL Community Archives

IGEL UMS is not showing newer settings when trying to create a new Profile?

Hi Guys, I’m trying to configure a Browser Session so that it opens fullscreen and hides the address bar, bookmarks, etc. however within UMS I cannot see the settings to

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March 18, 2019 IGEL Community Archives

How can I install the flashplayer in IGEL OS 11 (Firefox)?

Hi, May I know how can I install the flashplayer in Igel OS 11 (Firefox)? as I think the “Download Flashplayer” function get removed in igel OS 11. all OS

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