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Firefox Troubleshooting and Support Articles in the IGEL Community

April 8, 2021 IGEL Community Archives

How to deploy CA certificates via Chromium in IGEL OS 11.05?

Can anyone point me at something about installing CA certificates in to Chromium on iGel OS 11.05? I’ve searched by keep getting directed to suff about Firefox (i.e. kb.igel.com/igelos-11.05/en/installing-web-browser-certificates-42009934.html) Dd

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March 30, 2021 IGEL Community Archives

Error: “Couldn’t Resolve host name” updating firmware over IGEL ICG

Hello, We are trying to update firmware over ICG. We follow the documentation OS Firmware updates step by step documentation and have created a ICG Firmware update profile and assigned

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March 24, 2021 IGEL Community Archives

Solution to suppress these dialogs in Citrix Workspace App 20.12 and 21.03!

I found a solution to suppress these dialogs in CWA 20.12 and 21.03. Its simple but we need to add this to IGEL OS (I will send it to our

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March 15, 2021 IGEL Community Archives

What version of foxfire is running on the IGEL OS devices?

Good Afternoon, Just checking to see if anyone knows what version of Firefox is running on the igels Depends what firmware version you are running. 11.05.100+ has Firefox 78 ESR.

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March 12, 2021 IGEL Community Archives

Screen briefly black out and comes back running Horizon client on IGEL OS 11.05.100 and 11.05.112

Hello, we’ve been testing the new 11.05.100 release and 11.05.112 and we seem to have the exact problem on both releases, video issues related to sound events. The weird issue

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March 5, 2021 IGEL Community Archives

When WebRTC starts making use of the headset, the sound in Citrix is gone or redirected to the internal speakers on IGEL OS 10.05.100

Having some audio issues on 11.05.100 with Chromium and Citrix and a headset. We have a browser session running WebRTC and a browser session to our Citrix Storefront. The moment

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March 2, 2021 IGEL Community Archives

The ICA file does not open automatically launch Citrix session on IGEL OS?

Hello everyone. I am looking to deploy IGEL throughout a hospital environment. Our EHR system is remote hosted and our staff connects via Citrix. I have set Chromium sessions in

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March 1, 2021 IGEL Community Archives

Is it possible to update Firefox to the latest ESR on IGEL OS?

Is it possible to update Firefox to the latest ESR? We have an online exam portal that works fine on Firefox 78 ESR, but on the 68.9 ESR version in

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February 24, 2021 IGEL Community Archives

With native USB redirection in a IGEL UMS profile, the video portion works and the microphone does not

Hello everyone, I am running into an issue with passing both the microphone and video of my webcam into my Citrix environment. If I use native USB redirection in a

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February 19, 2021 IGEL Community Archives

Error “AM_ERROR_AUTH_NETWORK_ERROR [65275]” adding store in Citrix Workspace App version 20.x on IGEL OS 11.04

Hi folks, Since the update of our IGEL to version 11.04.2xx I have had a problem accessing our Citrix environments. These are Windows 10 VDI / Xen Desktop / 1912

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