Hi Community, we recently added 9 new TCs to our running UMS. Unfortunately all of those new clients only use an “Starter license” although we have free “Workspace Edition” licenses
Continue readingFirewall Troubleshooting and Support Articles in the IGEL Community
IGEL UMS Service crashed after update.
Hello everyone! I’ve just installed UMS 12 over my UMS 6 and got the IGELRMGUIServer service crashed. Couldn’t restart it so now my local UMS server can’t start, luckily i
Continue readingUMS Shadowing is not working with OS12.
Hi hive minds, I am having issues with OS12 and shadowing on any version of OS12. The policy for shadowing does not have the “Secure” mode turned on and Shadow
Continue readingMy UMS 12 is showing Failed when importing apps.
Hey i installed the ums12 and tried to build some profiles with the apps. But my UMS alway shows me “Failed” when i import an app. I can hover with
Continue readingWe have an issue that a device is not getting the EMP License.
Hi, We have an issue that a UD3-Lx11 is not getting the EMP License. It is the first time that we use the EMP License. I added the Thinclient in
Continue readingHow to restrict the VNC Connection to IGEL OS?
Hello, we use VNC on Igel to remotely connect to the client, and we have configured on windows laptops a IP restriction for the client connections, is it possible to
Continue readingCan you change the remote shadow port to 443
Can you change the remote shadow port to 443 on a universal basis? (as opposed to entering each time) You mean inside the Universal Management Suite Java Console I guess?
Continue readinghow we can change the ums last known ip in admin settings?
Can you change the port used for ICG from the ICG side without running the installer? I would like to be able to quickly change the port for troubleshooting purposes
Continue readingNo watchdog defined at host on IGEL UMS
Trying to get the UMS load balancer to work. When I try to restart the Load balancer service on the lb server via ums console it gives errro “No watchdgo
Continue readingRandomly not connected ICG devices after upgrade
Somewhere I’ve read a thread about randomly not connected ICG devices after upgrade to > 11.08.330, but couldn’t find it anymore. I’ve faced same issue since upgrading some devices from
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