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IGEL OS, UMS, ICG, UD Pocket Thin Client Support Archives

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Firewall related message threads in the IGEL Community!

January 7, 2021 IGEL Community Archives

Where to delete the certificates that cause ‘invalid certificate’ when trying to import an IGEL into UMS?

hey folks, does anyone know where to delete the certificates that cause ‘invalid certificate’ when trying to import an IGEL into UMS? I have remote SSH access to the device,…..

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January 6, 2021 IGEL Community Archives

How do we get an IGEL device with a slash through it connected so we can send an update through UMS?

We have some one working remotely, and she has the cloud connection with a slash through it. How do we get her connected so we can send an update through…..

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January 5, 2021 IGEL Community Archives

Troubleshoot issues with IGEL OS devices automatically registering with the UMS

I’m trying to troubleshoot an issue with devices automatically registering with the UMS. We have the DNS A record for igelrmserver which points to the IP of our UMS but…..

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December 22, 2020 IGEL Community Archives

IGEL OS “cannot connect to remote management”, can’t edit / send commands/ update devices from UMS

Hey there, i am testing an UD3 with IGEL UMS. auto register works great, but i cant edit / send commands/ Update with igel ums. When i restart the thinclient…..

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December 6, 2020 IGEL Community Archives

Since updating UMS, can’t connect to UMS via console or Web App

Hi everyone, i have a very strange problem (again)… since running a UMS-Update (which went fine) to the latest version on our Ubuntu 20.04 LTS server earlier today, i can’t…..

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November 25, 2020 IGEL Community Archives

IGEL UD Pocket simply will not take its license

Hello, I’m a freelance consultant and for my Lab, I purchased a new UD3-LX60 Ryzen R1505G based Thin Client and an official UD Pocket USB-Stick. I installed UMS as usual…..

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November 17, 2020 IGEL Community Archives

IGEL Releases IGEL UMS 6.06.100, IGEL Cloud Gateway (ICG) 2.02.110 and IGEL OS 11.04.240

We are happy to announce the release of IGEL UMS 6.06.100, IGEL Cloud Gateway 2.02.110, and IGEL OS 11.04.240. They provide many great new features, significant improvements, and some important…..

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November 14, 2020 IGEL Community Archives

How to Register the IGEL OS with a UMS Server

You now have a working IGEL UMS, and your first IGEL OS endpoint installed. The next step is to trigger the UMS server to find and register any available IGEL…..

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November 13, 2020 IGEL Community Archives

How to Open Firewall Ports Required by IGEL UMS

You are required to configure your firewalls, including the Windows Firewall and AWS Security Group, to allow the UMS to communicate with the IGEL OS. By default, the Windows firewall…..

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November 6, 2020 IGEL Community Archives

IGEL UMS gets stuck on installation?

Installing the latest UMS, but after the initial steps, the installation stucks on this, probably when trying to update database for the first configuration How many RAM did you allocated?…..

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