hello everyone, i’m trying to update UD3-LX 41 Clients from 5.03.190.01 to 5.12.100 with ums. i get “Error: Data can not be downloaded” (Original in German: Fehler: Daten können nicht
Continue readingFirewall Troubleshooting and Support Articles in the IGEL Community
Is it normal to see a delay in settings appearing in the IGEL UMS console in HA mode?
Is it normal to see a delay in settings appearing in the UMS console in HA mode? Example, updated firmware. Going to info on the client shows the updated verison.
Continue readingIGEL devices are making a connection to AWS when conneting to Citrix XenDesktop via Firefox, can we block this?
Hello, in our configuration we have switched on the appliance mode for Citrix XenDesktop. Our local storefront address is stored. We noticed, as soon as we activated this, every Igel
Continue readingWhat does IGEL OS check excactly when checking the default gateway?
Good morning folks! Just a quick question. What does IGEL OS check excactly when checking the default gateway? Because fw02.localdomain can be resolved and pinged on the shell but shows
Continue readingCitrix Receiver keeps running on IGEL OS until the connection times out after a few minutes and the Receiver tries to reconnect
Might anyone have any ideas on how to fix this problem? When people log out of a Windows 7 XenDesktop virtual machine, the Citrix Receiver keeps running on the thin
Continue readingHow to register w10 IoTt hardware running the latest snapshot to our IGEL UMS server?
Cant figure out how to register w10 iot hardware running the latest snapshot to our UMS server. The out-of-the-box image seemed to have a separate igel program for registering. Hi,
Continue readingAfter upgrading to IGEL OS 10.05.800, UDC3 displays “disconnected”
After upgrading to 10.05.800, UDC3 displays “disconnected” (prior version 10.05.500 was registered w/o issues), any ideas? Same here in my lab, and on not only on 10, on OS11 it‘s
Continue readingWhat firewall ports are required for our load balancer from being populated into an HA cluster?
Something with Windows Firewall is blocking a load balancer from being populated into an HA cluster. I verified this in a test environment. I have opened inbound 8443, 9080, 30001,
Continue readingIs there a way to limit Flash player to certain domains instead of globally on or off on IGEL OS?
Is there a way to limit flash player to certain domains instead of globally on or off? Not from the UMS Side, profile based as far as I remember. Is
Continue readingReceiving ‘connection failed’ every time I try to shadow a IGEL W10 device?
I’m getting a connection failed every time I try to shadow a Win 10 (4.01 device). I’ve built the profile as follows. Is there something I’m missing. Firewall on on
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