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GPU Troubleshooting and Support Articles in the IGEL Community

April 6, 2021 IGEL Community Archives

Can I replace the default 2 x 2GB RAM modules in my IGEL Thin Client with larger ones?

I haven’t tried yet but can I replace the default 2 x 2GB RAM modules in an M350C with larger ones? The Ryzen R1505G supports up to 32GB. (4GB is

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March 2, 2021 IGEL Community Archives

IGEL OS Unified Communication (UCC) Guide v1.7

IGEL OS UCC Guide v1.7 is out now on files.igelcommunity.com/igelos_ucc_configuration_guide.pdf Changes: • all configurations now based on IGEL OS 11.05.100 (tested) • additional information about UDP vs. TCP with Citrix

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February 26, 2021 IGEL Community Archives

What is the new name for the command ‘vainfo’ as it changed in Igel OS 11.05?

I see that the terminal command vainfo is no longer an option in later versions of firmware (11.05.x ?). What is the command that replaced vainfo ? try vdpauinfo With

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February 10, 2021 IGEL Community Archives

Big performance difference between random Windows clients and our IGEL devices

Hello everyone! We are currently in deployment with new UD2 M250C Terminals (FW 11.04.240 & 11.04.215; CWA = default) for Citrix Desktops over Terminal Sessions (WS2016; Citrix LTSR 1912CU1; GPU:

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January 12, 2021 IGEL Community Archives

Any plans to support Teams Optimization Pack for VMware?

Teams Optimization Pack for VMware, I think it is at this time not supported for Igel OS but do you know if there al plans for this. Personally I find

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October 1, 2020 IGEL Community Archives

Virtual desktop suddenly freezes in VMware Horizon using Blast

We have an IGEL UD3 (M350C) and a HP T640, both sporting the same CPU/GPU combo: an AMD Ryzen Embedded R1505G with Radeon Vega Gfx. On firmware 11.04.100 and 11.04.136

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August 6, 2020 IGEL Community Archives

Is it possible to script a mouse movement on IGEL OS?

Is it possible to script a mouse movement? We are testing a new vmware horizon setup with nvidia gpu and now the Horizon client is showing a black screen for

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July 24, 2020 IGEL Community Archives

Citrix / Browser Content Redirection on IGEL OS?

Browser Content Redirection We are implementing BCR from Citirx to get a better performance for example youtube-videos: docs.citrix.com/en-us/citrix-virtual-apps-desktops/multimedia/browser-content-redirection.html On some fatclients the Content-Redirection works and the videos running in very

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May 19, 2020 IGEL Community Archives

After IGEL OS upgrade from LX 10.05.700 to LX 11.03.530 – device UD3-LX 51 user have black squares in Citrix?

After OS upgrade from LX 10.05.700 to LX 11.03.530 – device UD3-LX 51 user have black squares in Citrix… help please 🙂 Can you send a Screenshot? Is there Hardware

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February 10, 2020 IGEL Community Archives

IGEL OS under Parallels Desktop?

❓ Anyone installed IGEL OS under Parallels Desktop? I’m wanting to find out how to install Parallels Tools hey buddy – did you get an answer to this? I enjoy

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