Hello IGEL Community – I am having an issue that occurs when using an IGEL OS 11 (latest version) or 12 (latest versions) endpoint (ClearCube CD8840, or HPE t655). I
Continue readingH264 Troubleshooting and Support Articles in the IGEL Community
How to get rid of a green Layer in Citrix?
Je viens sur IGEL Community car, j’ai un problème que je n’arrive pas à résoudre. Nous utilisons des clients léger Wyse 5470 AIO – DELL avec System OS IGEL 11
Continue readingIs there a IGEL Version with CWA 2308?
Early Bird – any chance to see CWAL 2308 soon because of this: “Support for MJPEG webcams With this release, MJPEG webcams are supported in the H264 stream. The Webcam
Continue readingUsers are complaining that the screen does dark after walking away for 2 min. on IGEL OS.
question for you.. I recently upgraded the firmware from 11.07 to 11.08.290 and users are complaining that the screen does dark after walking away for 2 min. Please advise We
Continue readingLogitech C920 webcam not working in Citrix VDI on IGEL OS 11.05.133
I am trying to get Logitech C920 webcam to work in a Citrix VDI deployment. I was not able to get the HDX webcam redirection to work. I was able
Continue readingIssues with webcams via local firefox/chromium, webplayer says html5 player is not active/available
Hi, we are trying to access our cameras via local firefox/chromium but the webplayer says html5 player is not active/available. Do I need to activiate html5 seperatly? Hi, which firmware
Continue readingIssuses wtih Webcams/Mics in Teams on IGEL OS 11.5.100 and 11.5.120?
Is anyone else having issues with Webcams/Mics in Teams on 11.5.100 and 11.5.120? I have tried Blast/PCOIP. All other Video Conferencing Software like Webex Meetings and Zoom is working. I
Continue readingWith VMware Horizon 8 on IGEL OS, the displayed keystroke is consistently one behind
Hi all! I’m getting a really bizarre keyboard issue. iGel OS 11.05.120 in a VMWare Horizon 8 environment. While in the remote session, in any application (Word, Notepad, Zoom, etc)
Continue readingWill IGEL OS 11 optimize and give better compatibility with Teams/Webex/etc. and audio/video redirections vs. IGEL OS 10?
Currently using IGEL UD6-LX clients working with Citrix VDI. These clients are on the latest version of the 10.x release, but was curious if these units will perform any different/better
Continue readingBig performance difference between random Windows clients and our IGEL devices
Hello everyone! We are currently in deployment with new UD2 M250C Terminals (FW 11.04.240 & 11.04.215; CWA = default) for Citrix Desktops over Terminal Sessions (WS2016; Citrix LTSR 1912CU1; GPU:
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