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H264 Troubleshooting and Support Articles in the IGEL Community

May 4, 2021 IGEL Community Archives

Logitech C920 webcam not working in Citrix VDI on IGEL OS 11.05.133

I am trying to get Logitech C920 webcam to work in a Citrix VDI deployment. I was not able to get the HDX webcam redirection to work. I was able

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April 22, 2021 IGEL Community Archives

Issues with webcams via local firefox/chromium, webplayer says html5 player is not active/available

Hi, we are trying to access our cameras via local firefox/chromium but the webplayer says html5 player is not active/available. Do I need to activiate html5 seperatly? Hi, which firmware

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April 19, 2021 IGEL Community Archives

Issuses wtih Webcams/Mics in Teams on IGEL OS 11.5.100 and 11.5.120?

Is anyone else having issues with Webcams/Mics in Teams on 11.5.100 and 11.5.120? I have tried Blast/PCOIP. All other Video Conferencing Software like Webex Meetings and Zoom is working. I

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April 15, 2021 IGEL Community Archives

With VMware Horizon 8 on IGEL OS, the displayed keystroke is consistently one behind

Hi all! I’m getting a really bizarre keyboard issue. iGel OS 11.05.120 in a VMWare Horizon 8 environment. While in the remote session, in any application (Word, Notepad, Zoom, etc)

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March 11, 2021 IGEL Community Archives

Will IGEL OS 11 optimize and give better compatibility with Teams/Webex/etc. and audio/video redirections vs. IGEL OS 10?

Currently using IGEL UD6-LX clients working with Citrix VDI. These clients are on the latest version of the 10.x release, but was curious if these units will perform any different/better

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February 10, 2021 IGEL Community Archives

Big performance difference between random Windows clients and our IGEL devices

Hello everyone! We are currently in deployment with new UD2 M250C Terminals (FW 11.04.240 & 11.04.215; CWA = default) for Citrix Desktops over Terminal Sessions (WS2016; Citrix LTSR 1912CU1; GPU:

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January 12, 2021 IGEL Community Archives

Any plans to support Teams Optimization Pack for VMware?

Teams Optimization Pack for VMware, I think it is at this time not supported for Igel OS but do you know if there al plans for this. Personally I find

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December 15, 2020 IGEL Community Archives

HTML5 redirection working on IGEL OS

Anyone have issues or luck with getting HTML5 redirection working on IGEL? I have the GPOs for the Agent set and the Profile set in IGEL and a chrome browser

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August 6, 2020 IGEL Community Archives

Is it possible to script a mouse movement on IGEL OS?

Is it possible to script a mouse movement? We are testing a new vmware horizon setup with nvidia gpu and now the Horizon client is showing a black screen for

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July 24, 2020 IGEL Community Archives

Citrix / Browser Content Redirection on IGEL OS?

Browser Content Redirection We are implementing BCR from Citirx to get a better performance for example youtube-videos: docs.citrix.com/en-us/citrix-virtual-apps-desktops/multimedia/browser-content-redirection.html On some fatclients the Content-Redirection works and the videos running in very

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