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H264 Troubleshooting and Support Articles in the IGEL Community

March 11, 2021 IGEL Community Archives

Will IGEL OS 11 optimize and give better compatibility with Teams/Webex/etc. and audio/video redirections vs. IGEL OS 10?

Currently using IGEL UD6-LX clients working with Citrix VDI. These clients are on the latest version of the 10.x release, but was curious if these units will perform any different/better

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February 10, 2021 IGEL Community Archives

Big performance difference between random Windows clients and our IGEL devices

Hello everyone! We are currently in deployment with new UD2 M250C Terminals (FW 11.04.240 & 11.04.215; CWA = default) for Citrix Desktops over Terminal Sessions (WS2016; Citrix LTSR 1912CU1; GPU:

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January 12, 2021 IGEL Community Archives

Any plans to support Teams Optimization Pack for VMware?

Teams Optimization Pack for VMware, I think it is at this time not supported for Igel OS but do you know if there al plans for this. Personally I find

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December 15, 2020 IGEL Community Archives

HTML5 redirection working on IGEL OS

Anyone have issues or luck with getting HTML5 redirection working on IGEL? I have the GPOs for the Agent set and the Profile set in IGEL and a chrome browser

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August 6, 2020 IGEL Community Archives

Is it possible to script a mouse movement on IGEL OS?

Is it possible to script a mouse movement? We are testing a new vmware horizon setup with nvidia gpu and now the Horizon client is showing a black screen for

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July 24, 2020 IGEL Community Archives

Citrix / Browser Content Redirection on IGEL OS?

Browser Content Redirection We are implementing BCR from Citirx to get a better performance for example youtube-videos: docs.citrix.com/en-us/citrix-virtual-apps-desktops/multimedia/browser-content-redirection.html On some fatclients the Content-Redirection works and the videos running in very

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July 6, 2020 IGEL Community Archives

Citrix sessions (XenApp and XenDesktop) showing very bad performance with IGEL OS 11.03.587 with CWA 20.06.0

Hi, i’ve updated some of our ThinClients to 11.03.587 with CWA 20.06.0. Same problem as with CWA 20.04.0. Our Citrix sessions (XenApp and XenDesktop) showing very bad performance. Every klick

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May 19, 2020 IGEL Community Archives

After IGEL OS upgrade from LX 10.05.700 to LX 11.03.530 – device UD3-LX 51 user have black squares in Citrix?

After OS upgrade from LX 10.05.700 to LX 11.03.530 – device UD3-LX 51 user have black squares in Citrix… help please 🙂 Can you send a Screenshot? Is there Hardware

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October 29, 2019 IGEL Community Archives

When do I enable H264 vdpau codec on IGEL OS?

Hello everyone, I was wondering in which case the H264 vdpau codec should be enabled ? Hello Jonathan, which kind of Terminalserver/VDI Architecture are you using? Do you mean in

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October 25, 2019 IGEL Community Archives

Can we disable GPU for HDXMediaStream on IGEL UMS ?

We have successfully configured browser content redirection with our IGEL clients (10.06) as descibed in support.citrix.com/article/CTX230052 Youtube videos are played very smoothy, but the browser itself seems to be cropped

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