Hello everyone, I’m currently testing Igel UMS in connection with a Microsoft Terminal Server (RDP). There is a telephony client installed on the terminal server. When I connect a headset,
Continue readingHeadsets Troubleshooting and Support Articles in the IGEL Community
How to setup Audio on VMware Horizon and Jabra.
I was wondering is there a best practice document I can go off of for using IGEL OS 11 and horizon client with Jabra Engage 65 headsets. We are experiencing
Continue readingWe’re having trouble to redirect USB Headsets to our Citrix environment on IGEL OS.`
Hello everyone, we’re having trouble to redirect USB Headsets to our Citrix environment. Citrix: Windows Server 2016, Shared Desktops IGEL: UD3’s, IGEL OS 11.07.100 Headsets tried: Jabra Engage 65, Plantronics
Continue readingHow to control the Volume of Teams / Zoom in a Citrix Session
The volume for our teams/zoom calls in Citrix can only be controlled by the IGEL volume bar (not the Citrix bar). Is there a way to resolve this. We are
Continue readingCan we add a rule for Jabra-USB-headsets in “Native USB Redirection”?
Hello, I really appreciate this useful guide which allows us to use Microsoft Teams in Citrix with great performance :-) files.igelcommunity.com/igelos_ucc_configuration_guide.pdf The Jabra USB Headsets work fine in MS Teams
Continue readingHow to configure Fabulatech USB/Webcam Redirection for the WVD session on IGEL OS?
Hi all, I am fairly new to IGEL, hope someone will be able to share some insight. IGEL OS 11.05.100.01 UMS console 6.06.110 I have been able to setup WVD
Continue readingAutomatically connect Bluetooth headset and enable HSP mode for bidirectional audio in IGEL OS
Automatically connect Bluetooth headset and enable HSP mode for bidirectional audio Hello everyone, I had a recent case where a customer wanted his Bluetooth headset to be in mobilityarena.com/bluetooth-profiles-protocols-hsp-a2dp-avrcp-hfp/ (Headset
Continue readingVideo and Audio sometimes stops working Citrix Workspace App on IGEL OS 11.05.100
Good morning, hello and moinmoin 🙂 We ́re using Igel UD3 LX und UD2 LX only with Citrix Workspace and OpenVPN. The last months we ́ve only used CW 19.12
Continue readingScreen briefly black out and comes back running Horizon client on IGEL OS 11.05.100 and 11.05.112
Hello, we’ve been testing the new 11.05.100 release and 11.05.112 and we seem to have the exact problem on both releases, video issues related to sound events. The weird issue
Continue readingSound output is not owrking on some IGEL OS devices
Hi everyone, we sometimes have IGEL Clients that dont have any sound output, no matter what configuration we use/change. When we reset the client to factory default it usually works
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