Hi Community, our customer would like to use Jabra Headsets with UD3s (OS11) with Citrix. Audio works. The sticking point: He wants to accept the call with the button on
Continue readingHeadsets Troubleshooting and Support Articles in the IGEL Community
When WebRTC starts making use of the headset, the sound in Citrix is gone or redirected to the internal speakers on IGEL OS 10.05.100
Having some audio issues on 11.05.100 with Chromium and Citrix and a headset. We have a browser session running WebRTC and a browser session to our Citrix Storefront. The moment
Continue readingWebcam integrated microphone is not capturing audio on IGEL OS?
Morning all. I am experiencing a challenge with capturing audio with a webcam integrated microphone. The device appears in Sound Preferences, and it isn’t muted, but when I attempt to
Continue readingHow to map built-in PC speakers into the Citrix session
Hello, is there a way to mapping a built-in PC speakers into the Citrix session? Only the standard speaker (USB headset) is mapped as “Citrix HDX Audio”. We also need
Continue readingIssues with usb headset and IGEL OS? Users cannot hear or be heard
Hi there, is there anyone experiencing issues with usb headset and IGEL OS? Users often complain, that they cannot hear anyone or they are not heard in online meetings using
Continue readingHelp as Microphone is not detected on IGEL OS
Hi , We have made IGEL OS 11.04.240 in a pendive as LIVE OS like UD pocket device using Preparestick. Using this we tried booting from a 64 bit desktop
Continue readingSound quality when attending a Zoom meeting through Citrix on IGEL OS?
We seem to be having a problem with the sound quality when attending a Zoom meeting through Citrix, on some peoples laptops the sound is very tinny, is there a
Continue readingIs there any posibility to set a noice reduction for an analog headset in IGEL OS?
Hi, is there any posibility to set a noice reduction for an analog headset in Igel OS? We currently have some workers with an logitech h150 headset on an Igel
Continue readingHow to disable the built in Webcam and Microphone on IGEL?
Hey is there a way to ignore Webcam Microphones on Igel OS? We are using Citrix HDX Streams, but often the Webcam Mic is the standard audio input device on
Continue readingHeadset not working properly with VMware Horizon
hi guys, someone else have issue with headset configuration ? we are on IGEL OS firmware 11.04.207 and sometimes the headset doesn’t work properly with horizon vmware, the user must
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