Hi All, I get random short freezes on our IGEL mobile clients (OS FW 11.04.245). I can see that also a permanent ping test to a webserver will freeze for
Continue readingHeadsets Troubleshooting and Support Articles in the IGEL Community
Using Chromium browser in IGEL 11.04.240 for calls – can hear a ring but once someone picks up we hear nothing
Hi Everyone, we’re currently testing the Chromium browser in IGEL 11.04.240, but we have a problem. We want to use the browser to connect to a hotline so that we
Continue readingLogitech USB Headsets and IGEL OS 11.04.240 go offline after some time
Hi all, i have a question regarding USB Headsets from Logitech. We are using IGEL OS11.04.240 with IGEL UD3 and Citrix. On all devices we are using Logitech USB Headsets
Continue readingAudio not always playing over the headset on IGEL OS
Hi, my customer mentioned that in the session not always automatically the audio is playing over the headset. I created a hotkey for the audio preferences and in this way
Continue readingPublicy available list of 3rd party hardware such as webcams and microphones that are known to work with the IGEL ecosystem?
Cross posting this between two channels: Very vague question here but is there a publicy available list of 3rd party hardware such as webcams and microphones that are known to
Continue readingHow to configure an audio device to auto connect when plugging in to an IGEL OS device?
Hi everyone, I have a problem setting the audio device. I want the IGEL client to automatically take the headset when plugged in. I configured it under Accessories -> Sound
Continue readingIGEL OS 11 USB redirection in RDS not showing content of the drive?
Guys, think with me please; one of my customers are migrating their UD3-LX from OS10 to OS11. In OS 10 the USB redirection for USB Sticks worked fine. The same
Continue readingAudio output works but mic is not working with IGEL OS and AudioCodec over Bluetooth
I have interesting request…. We are deploying iGel devices and AudioCodec and users want to use single headset with both systems. AudioCodec does not have BT, so we connect headset
Continue readingSennheiser Headset is not recognized as an Input device in IGEL OS, only output?
Hi there, we have a problem with a Sennheiser Headset, which is not recognized as an Input device in IGEL OS, only output. Can we configure something or is the
Continue readingRecommended Webcam with built in mic combo for IGEL OS?
With all this working from home and having conference calls online, we are looking for a device that will work with the IGELs and Windows 10 in Citrix for when
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