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IGEL OS, UMS, ICG, UD Pocket Thin Client Support Archives

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Headsets Troubleshooting and Support Articles in the IGEL Community

July 5, 2019 IGEL Community Archives

Delay when playing sound on USB Bluetooth headsets running on IGEL OS?

Does anyone Else use USB Bluetooth headsets. Do you get a delay when playing sound or feels like it takes about a second to connect and play sound ? Yes,

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April 2, 2019 IGEL Community Archives

IGEL UD Pocket: Audio works just fine but once I enable webcam the Audio may cut out but my Microphone cuts out entirely

I sort of have the same issue above. Device: UD Pocket/ Application: Adobe Connect in Citrix. Audio works just fine but once I enable webcam the Audio may cut out

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April 2, 2019 IGEL Community Archives

Anyway of stopping Citrix HDX audio from being the sound device?

Anyway of stopping Citrix HDX audio from being the sound device? or any way to pass through usb device and have this appare in the XenDesktop Session ? May I

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March 28, 2019 IGEL Community Archives

How to get the Jabra direct to see the device from the IGEL?

anyone had any dealings with Jabra client on a VDA how to get the Jabra direct to see the device from the igel ? Hey, have done some work with

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October 16, 2018 IGEL Community Archives

USB devices on IGEL thin clients need to be reseated/power cycled in order for them to work again

I’ve had reports of USB devices on IGEL thin clients needing to be reseated/power cycled in order for them to work again. Is this a known issue? Some sort of

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