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HP Troubleshooting and Support Articles in the IGEL Community

October 5, 2023 IGEL Community Archives

Can I update the Bios of HP T655 via IGEL OS?

Hi, I start testing HP T655 for Igel Hardware. I ran into a question for administration Bios. HP has its own Bios. How can I manage it via Igel/UMS? Is

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October 4, 2023 IGEL Community Archives

Bios time differs from NTP on IGEL OS

Hi guys. Having issues with HP prodesks and IGEL time. I currently am set to use New york time zone yet my clock says 10 at night. I checked the

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October 3, 2023 IGEL Community Archives

IGEL OS Display Switch utility only detects 4 monitors, but I have 6.

Hi all, We have a customer with an HP-T740 and 6 monitors (11.08.360, UMS 12) and Display Switch utility only detects 4 monitors, but local setup display option show all

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September 21, 2023 IGEL Community Archives

How does the Mac address passthrough work on IGEL OS?

Hi! A question regarding the new mac address pass-through feature in 11.08.440. The HP EliteBook devices we’re running Igel OS on right now don’t have an internal LAN nic, but

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September 14, 2023 IGEL Community Archives

How to reboot instead of shutdown IGEL OS?

We are using HP T-550’s thin clients. When the power goes off, the client turn off. Is it possible to have them automatically restart? Many HP Txx devices have this

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September 13, 2023 IGEL Community Archives

We can’t shut down a HP T540 device with 11.08.440.

Hi all, Anyone has an issue shutting down an HP T540 device with 11.08.440? All works fine but, when tries to shut down, instead reboots. Until now had installed Stratodesk

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September 11, 2023 IGEL Community Archives

Is HP Anyware planned to be deployed on IGEL OS?

Hello everyone. We started looking at OS 12 here, but one of our key apps is HP Anyware. I don’t see it listed. Does anyone know if / when it

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September 8, 2023 IGEL Community Archives

How to install IGEL OS on HP Thinclient T640 ?

Hi there , is there any dokumentation how i get IGEL OS on a HP Thinclient T640 ? We have these devices too. We simply create an USB stick with

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August 17, 2023 IGEL Community Archives

How to make touchpad working on IGEL OS and HP MT46 MT645?

Anyone else using HP MT46 or MT645 thin client laptops? We’re trying to get the touchpad hotkey working but it seems to not want to toggle off/on, even on a

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August 9, 2023 IGEL Community Archives

What is the diffrence between the IGEL cosmos and IGEL workspace edition license?

hi all ,i have a question regarding license ,what is the diffrence between the IGEL cosmos and IGEL workspace edition the customer have Hp elite T655 and it is a

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