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HP Troubleshooting and Support Articles in the IGEL Community

September 10, 2019 IGEL Community Archives

Best Practices for deploying the IGEL IOS to computers we want to re-purpose as thin clients?

We Just finished our POC with IGEL and looks like we are going to move forward with IGEL. Does anyone have any suggestions for deploying the IGEL IOS to computers

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September 6, 2019 IGEL Community Archives

Is there a universal printer drivers for linux OS?

Just want to make sure i am not missing something, but are there no universal printer drivers for linux OS? Citrix? For HP and Xerox printers, sorry HP printers are

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August 30, 2019 IGEL Community Archives

Display Switch settings do not survive a reboot on IGEL OS 10

We are testing thin client laptops docking to dual monitor setups and was wondering if anyone else had issues with this. I can configure the monitors using display switch, the

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August 28, 2019 IGEL Community Archives

Whenever I unplug the DisplayPort cable on a IGEL UD2 and plug it back in it reboots

On our new UD2, whenever I unplug the DisplayPort cable and plug it back in (or switch inputs on a KVM), the UD2 reboots. Is this a known issue? If

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August 26, 2019 IGEL Community Archives

Fujitsu laptops gives me UEFI related errors about relocating booting IGEL UD Pockets

Hello everyone, On several Fujitsu laptops i’m getting some problems when booting from UDP. It gives me UEFI related errors about relocating, this is when choosing to boot the non-UEFI

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July 18, 2019 IGEL Community Archives

Realtek RTL8821CE driver error: “wlan0: error fetching interface information: Device not found”

Anyone seen where devices are not seeing WLAN adapters within the IGEL OS? These are using the Realtek RTL8821CE driver. Some devices are connecting but most are not even recognizing

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July 11, 2019 IGEL Community Archives

Local USB printers do not connect to the Citrix session on IGEL OS 10

Hello, we have 200 IGEL UD3-LX 50 Clients with Version 10.04.100.01, these clients are connecting via citrix Reciever to a Windows Desktop Server 2016. But the local USB printers do

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July 10, 2019 IGEL Community Archives

Can I convert a HP T630 thin client into an IGEL OS endpoint?

Hi, is here someone who succesfully ‘tried’ to turn a HP t630 thin client into an Igel? It’s fully supported: kb.igel.com/igelos-10.05.800/en/devices-that-can-be-upgraded-to-igel-os-11-14686039.html Nice! 💪 Sure works like a charm me, we

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July 8, 2019 IGEL Community Archives

Firmware Upgrade, then IGEL UD2 gets stuck (Only NumLock, ScrollLock, CAPSLock blinking)

Firmware Upgrade, then IGEL UD2 gets stuck (Only NumLock, ScrollLock, CAPSLock blinking) Hi, when upgrading the firmware on a brandnew IGEL UD2 (actually tried several) – the upgrade goes throught,

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June 28, 2019 IGEL Community Archives

GEL OS DisplaySwitch is not letting us switch displays

Upgraded IGEL firmware to 10.05.800.01 from 10.400.100.1, and discovered DisplaySwitch is broken. It is not letting us switch displays. It seems to work with HP ProDisplay P221 monitors, but not

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