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IGEL OS, UMS, ICG, UD Pocket Thin Client Support Archives

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HP Troubleshooting and Support Articles in the IGEL Community

September 30, 2020 IGEL Community Archives

IGEL OS is not recognizing the network interface of the DELL Docking Station (D6000 ) docking station

Hello Community, is someone using DELL Docking Station ( D6000 ) and the network interface of the docking station is useable? We have one laptop with IGEL OS converted and

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September 25, 2020 IGEL Community Archives

Which log files can be used to collect additionally to troubleshoot network on IGEL OS

Encounter another strange problem where my entire IGEL Thin Client lose connectivity when I enable both Network Adapter. Logged a case and going to send the log files requested. To

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September 24, 2020 IGEL Community Archives

IGEL on a VMWare session printers not showing up

I started writing on anther thread but probably figured it should be in the IGEL OS area. I’ve had issues with getting printers to work in IGEL on a VMWare

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September 17, 2020 IGEL Community Archives

Zoom VDI Client – HDX webcam redirection, Citrix session will suddenly disconnects on IGEL OS

I’m trying to get Zoom VDI working in our environment. I’ve got HDX webcam redirection to work to the browser, and also to pass to the Zoom VDI client and

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September 15, 2020 IGEL Community Archives

HP ProBook 455 G7 device stop during the boot after converting to IGEL OS

Hello, we are looking to convert and HP ProBook 455 G7, but the device stop during the boot on this message. Thanks, Gerald Hi, which version are you trying this

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September 14, 2020 IGEL Community Archives

Lenovo Thinkbook 14 MIL Laptop: “No Keyboard or Mouse found”

I need help, i am currently using the OS creator on firmware 11.03.100 to build a Lenovo Thinkbook 14 MIL Laptop, the inbuilt mouse and wireless does not after building

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September 9, 2020 IGEL Community Archives

Dell Latitude E5520 running IGEL UD Pocket, networking stopped working

Hi, I ́ve got some older Dell Latitude E5520 running with udpocket. For internal testing I updated one stick to 11.04.121 and after reboot the networking isn ́t working anymore,

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August 26, 2020 IGEL Community Archives

Back by popular demand the IGEL Community HCL!

Back by popular demand (yes nobody can keep us down) the Community HCL! 🙂 datastudio.google.com/reporting/dc624054-c366-431b-baec-b83aff49180d/page/Xtc3. Please – feel free to submit the devices you are using. let’s show the world

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August 11, 2020 IGEL Community Archives

IGEL OS connection errors “This connection has failed. Please check the settings.”

Hi, our Team has experienced an ongoing intermittent issue for some time now from Version 11.03.110, 11.03.500, 11.03.580.01. The laptop is unable to connect to any of the surrounding WiFi

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August 11, 2020 IGEL Community Archives

Trying to find the ISO for IGEL OS 10 so that I can select the ISO when running PrepareStick.exe.

I am trying to find the ISO for IGEL OS 10 so that I can select the ISO when running PrepareStick.exe. The link over here www.igel.com/software-downloads/workspace-edition/ gave me “Firmware update

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