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IGEL Custom Command Troubleshooting and Support Articles in the IGEL Community

May 19, 2021 IGEL Community Archives

How to automate script to set network name during IGEL OS boot?

Hello, Our company uses static IP addresses and static DNS entries. I am attempting to set the network name during boot via reverse DNS lookup. We’re running UMS 6.07.100 and

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April 27, 2021 IGEL Community Archives

How to remotely remove the IGEL ICG configuration from IGEL OS?

Hi, how can we remotely remove the ICG configuration from a Client? Custom command etc. ?! Thanks. Hi DBS, in combination with actual ICG/UMS/IGEL OS: kb.igel.com/igelicg-2.03/en/removing-an-endpoint-device-from-icg-43109015.html or did I get

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April 27, 2021 IGEL Community Archives

IGEL UMS not able to see IGEL OS after turning on VPN as IP address changes

Hey Guys i need some support 🙂 • IGEL OS 11.05 connected at the moment in the Company Network. Device is online in UMS and Shadow working • User Turns

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April 23, 2021 IGEL Community Archives

How to create a custom application desktop/start menu icon so that the command it run will run as root on IGEL OS?

how do i create a custom application desktop/start menu icon so that the command it run will run as root? This commands are all running in User context as far

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April 19, 2021 IGEL Community Archives

On Lenovo M720Q, after updating to 11.04.270 I get a black screen until I plugin an ethernet cable

I’m on a lenovo m720q with the latest BIOS, when I have it on 11.03.580 it runs fine on wifi, no issues. After updating to 11.04.270 I get a black

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April 14, 2021 IGEL Community Archives

How do i downgrade IGEL OS while preventing FireFox from prompting for create a new profile?

Hi All, I need to downgrade more then 100 divices from 11.5.120 to an older firmware (maybe 11.3.530 or 11.4.270, I don’t know yet). But when I Downgrade a device,

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April 1, 2021 IGEL Community Archives

How to workaround Imprivata certificate refreshes that dont require a downtime for our end users on IGEL OS?

We are about to hit our imprivata ssoCA.cer expiration date and im trying to find a way to renew this cert without having to reboot all our igels after a

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April 1, 2021 IGEL Community Archives

Anyone experienced issue with Citrix logoff in IGEL OS 11.04 and/or 11.05

Hi all – anyone experienced issue with Citrix logoff in 11.04.* and 11.05.*?* What I have is AD authentication on IGel Clients, then Citrix Workspace is auto started and credentials

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March 25, 2021 IGEL Community Archives

Is anyone using this command to change the desktop icon colour, stopped working in IGEL OS 11.05.100

Hi All, Is anyone using this command to change the desktop icon colour? For me it seems to have stopped working on clients after upgrading to firmware 11.05.100. Thanks Hi

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March 24, 2021 IGEL Community Archives

Solution to suppress these dialogs in Citrix Workspace App 20.12 and 21.03!

I found a solution to suppress these dialogs in CWA 20.12 and 21.03. Its simple but we need to add this to IGEL OS (I will send it to our

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