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IGEL Custom Partitions Troubleshooting and Support Articles in the IGEL Community

August 22, 2019 IGEL Community Archives

How to open a PDF or DOC file local on IGEL OS?

HI how can i open a pdf or .doc in local in igel If I recall there is no native built in PDF viewer int he IGEL OS, but there

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July 31, 2019 IGEL Community Archives

How to setup a VPN with IPSec on IGEL OS?

Hi, is there a possibility for an Igel to setup a VPN with IPSec? Open VPN does not support this. I need a single client first to setup a VPN

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July 26, 2019 IGEL Community Archives

Is it possible to launch the IGEL OS browser using local files and does the browser have full Tab functionality?

Hi all! Questions about the browser configurations. 1.) Is it possible to launch the browser using local files? i.e. launch an html I have stored on a custom partition? When

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July 17, 2019 IGEL Community Archives

Is there a way to bypass loading IGEL custom partitions at boot?

Is there a way to bypass loading custom partitions at boot? We’ve tried failsafe boot, but that didn’t work. It seems like a problem loading a custom partition is causing

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July 12, 2019 IGEL Community Archives

Problem with Epson document scanner to redirect into a RDP session via Native USB Redirection – Error “Cannot redirect USB device 04B8:0155 with multiple interfaces!”

We are having issues getting an Epson document scanner to redirect into a RDP session via Native USB Redirection. I’ve tried connecting a different brand of scanner and didn’t have

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July 10, 2019 IGEL Community Archives

Is there an option to utilized the IGEL UD2/3 device as a desktop? For example, create a custom partition and publish LINUX apps?

Question: is there an option to utilized the UD2/3 device as a desktop? IE create a custom partition and publish LINUX apps. You mean publishing like on VDA Connector on

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June 21, 2019 IGEL Community Archives

How to configure Digital Persona Biometric readers with IGEL RDP?

Hello – we are attempting to use Digital Persona Biometric readers with IGEL RDP. We have tested using the IGEL citrix client and everything works as expected. When using RDP,

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June 19, 2019 IGEL Community Archives

IGEL OS clients with more than 1 profiles that contain a custom partition are failing to get the profiles containing custom partitions

We have a thin client folder that consists of several profiles so when we add the thin client to the folder it inherits all the profiles that are applied. However,

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June 19, 2019 IGEL Community Archives

Error “Custom Desktop – Error mounting custom_ci partition / dev/mapper/252 on /services/cspl” pushing desktop configuraiton on IGEL OS

When attempting to push desktop customization’s either by profile or by command, I am getting an odd error message. “Custom Desktop – Error mounting custom_ci partition / dev/mapper/252 on /services/cspl”

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June 17, 2019 IGEL Community Archives

Zoom Meetings on the Igel Linux OS, won’t open .deb files?

Has anyone ran Zoom Meetings on the Igel Linux OS? It is web based but the OS seems to not know how to open the .deb meeting file. I would

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