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IGEL Display Switch Troubleshooting and Support Articles in the IGEL Community

January 14, 2021 IGEL Community Archives

How to reset the zoom mode of the onscreen keyboard on IGEL OS?

Hi, is there a way to reset the zoom mode of the onscreen keyboard? We have a wrong resolution and have some fields not visible at the moment. Hi Joachim,

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January 11, 2021 IGEL Community Archives

Display Switch isseus on Lenovo Gen 2 USB-C Docking stations with two Displayport to Displayport cables

We are trying to get Lenovo T14’s working with Lenovo Gen 2 USB-C Docking stations with two Displayport to Displayport cables: The monitors show up but we can’t get them

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December 14, 2020 IGEL Community Archives

IGEL OS not seeing my second monitor?

Hello everyone. I am an employee of a company who uses the igel to access the remote work station. My problem is that I have been unable to add a

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November 12, 2020 IGEL Community Archives

How to copy and paste between a RDP session and WVD session and change keyboard layout?

Hello all, I know this a simple one but in between sites so can’t look it up but could someone advise me how to change the config so that users

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November 12, 2020 IGEL Community Archives

IGEL OS 11.04.200 – profile that sets up 2 displays makes 2 mouse cursors?

Hi all, hope everyone is well. We have a customer that just upgraded to 11.04.200 and when they make a profile that sets up 2 displays they get 2 mouse

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October 30, 2020 IGEL Community Archives

Is there any way to create an icon for a script (Command line) and/or start it with a keystroke combination on IGEL OS?

Hi, Is there any way to create an icon for a script (Command line) and/or start it with a keystroke combination? Custom command options are not enought because they must

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September 15, 2020 IGEL Community Archives

Display reverted to “Mirrored Settings” for dual displays after device reboot in IGEL OS

Any reason why the display keeps reverted to “Mirrored Settings” for dual displays when the device reboots or receives an updated configuration? Is there a UMS setting to keep the

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September 4, 2020 IGEL Community Archives

How to set VMware Horizon View’s Scale and layout to 100% for IGEL OS

We use horizon view with a windows 10 non persistent desktop pool. One of the applications only displays correctly if the windows 10 display – Scale and layout is 100%.

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July 24, 2020 IGEL Community Archives

Can’t extend to second display by HDMI on an IGEL converted notebook

Hi, Today I have a customer calling that he cannot extend his IGEL converted notebook to a second screen by HDMI. We searched the BIOS but there is no option

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July 17, 2020 IGEL Community Archives

How to enable both monitors with the VMware Horizon View client on IGEL OS?

We are using IGEL UD-Pocket for our VMWARE View VDI. On some IGELS there is the requirement to install two monitor, to exentend the desktop. we have enabled the monitor

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