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IGEL Display Switch Troubleshooting and Support Articles in the IGEL Community

April 8, 2020 IGEL Community Archives

After upgrading to IGEL OS 11.03.500 some users complaining monitors are not staying in extended mode

Hello Everybody – I updated to the newest 11.03.500 build to be able to get access to CPs and I’ve got a few users who now have issues with their

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March 5, 2020 IGEL Community Archives

User that returned to her desk and her dual monitors were mirrored instead of extended running IGEL OS

I have a user that returned to her desk and her dual monitors were mirrored instead of extended. Not the first time I’ve seen this. Anybody else encounter this issue?

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March 3, 2020 IGEL Community Archives

Is there a way to give control to rotate the display to a user on IGEL OS?

Hello! Is there a way to give control to rotate the display to a user? We use the Igel to connect to a Windows Terminal Server… Hi Sebastian. configure the

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February 26, 2020 IGEL Community Archives

HP Laptops convered to IGEL OS lose config when undocking from USB-C docking station

Hey guys. I have a few HP laptops that are using the HP USB-C docking station with two montiors. We can get everything setup correctly but then it loses its

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February 11, 2020 IGEL Community Archives

How to create a IGEL UMS Profile to configure 2 monitors to display expanded (not mirrored)

Hi all, We have a mixture of dual and single screen setups. Is there a way to have a policy so 2nd screens are automatically detected and display is expanded

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January 31, 2020 IGEL Community Archives

IGEL OS and dual monitors, how do I get the mouse to scroll smoothly from one monitor to the next?

I have a question regarding dual monitors. I have one user that prefers the monitor to the right side to be the main monitor, where the taskbar is populated with

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January 21, 2020 IGEL Community Archives

IGEL OS display switch: user cannot select it and their screen are stuck on screen mirroring?

Has anyone seen issues with display switch where user cannot select it and their screen are stuck on screen mirroring? OS version 11.01.100.01 They were a few bugs in 11.01.100,

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January 9, 2020 IGEL Community Archives

When we set two monitors the settings are overwritten the next time the device is restarted and the device simply duplicates on IGEL OS

Hello everybody, we are in the middle of converting from Windows to Linux clients. Now we had to find a bigger problem for us, where we absolutely need help. For

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November 25, 2019 IGEL Community Archives

Does IGEL OS 11 support IGEL UD10 devices?

We have some Igel UD10 and I was wondering if Igel OS 11 is supported on them? Supported Devices ——————————————————————————- UD2-LX 40, UD2-LX 50 UD3-LX 51, UD3-LX 50 UD5-LX 50

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November 12, 2019 IGEL Community Archives

Is there an alternative way how I can delete screen settings (i.e. rotation) made with IGEL OS Display Switch?

Is there an alternative way how I can delete screen settings (i.e. rotation) made with display switcher? By console or profile? The reset functionality of display switcher itself seems not

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