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IGEL Display Switch Troubleshooting and Support Articles in the IGEL Community

January 31, 2020 IGEL Community Archives

IGEL OS and dual monitors, how do I get the mouse to scroll smoothly from one monitor to the next?

I have a question regarding dual monitors. I have one user that prefers the monitor to the right side to be the main monitor, where the taskbar is populated with

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January 21, 2020 IGEL Community Archives

IGEL OS display switch: user cannot select it and their screen are stuck on screen mirroring?

Has anyone seen issues with display switch where user cannot select it and their screen are stuck on screen mirroring? OS version 11.01.100.01 They were a few bugs in 11.01.100,

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January 9, 2020 IGEL Community Archives

When we set two monitors the settings are overwritten the next time the device is restarted and the device simply duplicates on IGEL OS

Hello everybody, we are in the middle of converting from Windows to Linux clients. Now we had to find a bigger problem for us, where we absolutely need help. For

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November 25, 2019 IGEL Community Archives

Does IGEL OS 11 support IGEL UD10 devices?

We have some Igel UD10 and I was wondering if Igel OS 11 is supported on them? Supported Devices ——————————————————————————- UD2-LX 40, UD2-LX 50 UD3-LX 51, UD3-LX 50 UD5-LX 50

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November 12, 2019 IGEL Community Archives

Is there an alternative way how I can delete screen settings (i.e. rotation) made with IGEL OS Display Switch?

Is there an alternative way how I can delete screen settings (i.e. rotation) made with display switcher? By console or profile? The reset functionality of display switcher itself seems not

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November 6, 2019 IGEL Community Archives

How do I get dual monitors to work within a Citrix XenDesktop VDI environment on IGEL OS?

New to iGel and I was assigned the task of getting this up and running which has been pretty straightforward, but I have a few questions that I can’t find

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October 4, 2019 IGEL Community Archives

What process runs when you reconfigure the display on IGEL OS?

Do you know what is the process Igel runs when you reconfigure the display. I have problems with wacom tablets, they dont’ show the user desktop and stay black, but

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September 26, 2019 IGEL Community Archives

All display settings are reset after IGEL OS update

We’ve been updating our devices’ firmware from 10.05 to 10.06 and after the update, all display settings are reset, such as resolution and which monitor is on the left/right. Is

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September 11, 2019 IGEL Community Archives

Monitors were suddenly finding their main screen on the right instead of the left on IGEL OS

Hello everyone, I’ve got an extremely annoying and random issue that doesn’t seem to be…logical. I’m going through the process of applying 10.06.110 to our UD3 devices, most of these

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September 6, 2019 IGEL Community Archives

Problem with IGEL OS taskbar will overlay on top of the secondary display when clicking on the primary

Has anyone noticed this behavior when using two displays? The IGEL OS taskbar will overlay on top of the secondary display when clicking on the primary. Hello @member what client

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