Hi, we are trying to update igel devices via icg for the first time and we have some weird problems. Most devices are having no problems updating the firmware over
Continue readingIGEL Firmware Updates Troubleshooting and Support Articles in the IGEL Community
I don’t see the new OS11 Firmware in my profile.
I have uploaded OS11 to the UMS and it’s in the Universal Firmware Update and shows as Finished OK, however when I create profiles or go to change ones based
Continue readingUpgrade OS10 to OS11: the client gives the error that no LXIV.* files are found
Hi All, when downloading the IgelOS 11.08.360 from the UMS Universal Firmware Update, the client on Igel OS 10 give the error that no LXIV.* files are found. When lookin
Continue readingUnfortunately when creating the profile, under “based on” I only see the option to create profiles for 11.05.x or older
Good day, I just downloaded the newest 11.08.x release to our UMS and tried to create a profile containig the settings for the current Zoom VDI plugin. Unfortunately when creating
Continue readingHow can I verify which network interface is using UMS 12 to send firmware updates?
How can I verify which network interface is using UMS 12 to send firmware updates? One customer has configured a MTLS and has network connection in both directions but, when
Continue readingCan’t upgrade a UD3 LX50 to OS10
So I recently acquired an older model Igel from eBay for my home lab – a ud3-lx 50ac and during the firmware update, it showing as failed. Error messages suggest
Continue readingCan we export the logging data from UMS to a SIEM platform?
Does anyone have any experience with exporting the logging data from UMS to a SIEM platform such as LogRhythm? We need to collect the UMS user and Administrator actions and
Continue readingI can no longer print in Chromium
I can no longer print in Chromium. The Ctrl+P option is greyed out. I can print in Firefox. I’m using Firmware 11.08.290.1. I tried an earlier version of firmware and
Continue readingI experience slowness with the status of iGel status in UMS.
Hi, all – I have an issue with slowness with the status of iGel status updating within UMS. We recently updated to UMS 6.10.40 and the slowness has occurred since
Continue readingHow to change the download URL from the IGEL UMS console to the DNS Name?
Can anybody tell me how can i change the download URL from the UMS-Console to the DNS-Name? The IP-Adress from the UMS-Console is not reachable in the Thin-Client Network, i
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