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IGEL HA Troubleshooting and Support Articles in the IGEL Community

October 14, 2019 IGEL Community Archives

Load balancing IGEL UMS servers using a NetScaler or similar, pointing your clients to a DNS alias

There was an old thread from earlier this year on it, but has anyone else load balanced their UMS servers using a NetScaler or similar, pointing your clients to a

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September 11, 2019 IGEL Community Archives

How do I create a _tc.keystore_ on IGEL OS?

Stupid question guys, but how do I create a _tc.keystore_ ? No stupid questions! May I ask first gor which use case maybe? Usually, you could goto UMS Administration, Certificate

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September 9, 2019 IGEL Community Archives

Are there any issues for using a 3rd party database vs the embedded UMS database?

Is there a list of all “penalty” for NOT using the UMS embedded DB and choosing MS SQL or sth. else? Are there only technical penalty or also support related

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August 8, 2019 IGEL Community Archives

Where to find documentation to build/setup/configure IGEL UMS for High Availability?

Is there any documentation to build/setup/configure UMS for High Availability? Hey @member the IGEL HA documentation can be found at the link below. kb.igel.com/endpointmgmt-5.09/en/ha-manual-4253347.html Just to let you know, IGEL

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July 31, 2019 IGEL Community Archives

UMS stuck in ‘update mode’ when upgrading HA environment with 2 domains

If anyone is awake 🙂 Upgrading HA environment with 2 domains. 1 domain shows upgraded, the other domain which has 2 servers shows not upgraded in the console, but locally

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June 13, 2019 IGEL Community Archives

Error: “Error while executing SQL ALTER TABLE ALD_TOKEN ALTER COLUMN TOKEN VARCHAR(100)” upgrading IGEL HA

Hi all, Has anyone seen the below issue when upgrading a HA setup of UMS? I have a dev environment, 2 servers combined with UMS and LB roles. I have

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December 14, 2018 IGEL Community Archives

IGEL deployment and config recommendations for large IGEL deployment?

Hi, I am looking to set up Igel in my enterprise environment ( about 10,000 users ) and wanted to see if anyone has some pointers on how to set

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