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IGEL Community Archives
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IGEL Licensing Troubleshooting and Support Articles in the IGEL Community

September 29, 2023 IGEL Community Archives

How to reset the CAL license in RDP and IGEL OS?

Je cherche la localisation de la clé de registre de la licence CAL Windows Terminal Serveur sur une platine IGEL (Firmware 5.04.100.01 Construction 4.8.3). Hello Dominique, best would to ask

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September 28, 2023 IGEL Community Archives

How to remove starter license on IGEL OS?

Hi Community, we recently added 9 new TCs to our running UMS. Unfortunately all of those new clients only use an “Starter license” although we have free “Workspace Edition” licenses

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September 27, 2023 IGEL Community Archives

How to export all MAC addresss with pack id/subscription from ILP?

Hi, is there a way to export all MAC addresss with pack id/subscription and expiration date from IGEL Licence Portail? The best way would be to go by pack. Open

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September 26, 2023 IGEL Community Archives

How to create a license file from ILP?

I have a Subscription Key but I need a .Lic file. It ask for a S/N and I used the one on the box but it does not work You

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September 22, 2023 IGEL Community Archives

How to move a IGEL Device with its license to a new UMS Server?

My first question is: I try to import a Think Client with its demo license (this Think Client is already present on a test VM and I would like to

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September 19, 2023 IGEL Community Archives

License management in ILP is a manual task?

License management in ILP is still a manual task right? There’s no way to automatically revoke licenses of devices not managed by a UMS anymore? For OS 12 you can

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September 14, 2023 IGEL Community Archives

How to create a EMP oput of a IGEL license pack?

One of our customer purchased the new “IGEL COSMOS Select PAS 3 year” license pack. When licensing the UD3-LX60 running IGEL OS 11.08.200.1, the UMS console shows a missing license

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September 7, 2023 IGEL Community Archives

Can we export all licenses from ILP as CSV?

Hey all: Is there a way we can Export, like to a CSV, all the information showing on our “Product Packs” page, in the IGEL Licensing Portal? (You know, all

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September 1, 2023 IGEL Community Archives

Are they separate licenses for IGEL OS 12?

Hello – First time poster but thought this would be a great place to clarify a question I have. Based on what I have read I think I know the

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September 1, 2023 IGEL Community Archives

How can I create OS12 licenses from OS11 Pack?

Hi all, I’ve been out of Igel things the last couple of months (Intune projects) and I missed a lot about the new Cosmos. Now I got a simple question

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