is there a way to flush the dns cache on the thin clients??? kb.igel.com/licensesmore-igelos11/en/licensing-system-migration-2021-43104685.html can this be done any other way than at each system? tried it from a secure
Continue readingIGEL Licensing Troubleshooting and Support Articles in the IGEL Community
What happens when I convert ICG license to EMP license in IGEL License Portal (ILP)
hello, i have a questions about the ICG License.. In the IGEL License Portal I can convert it to EMP license/subscription, what would happen if i do that? would i
Continue readingError “Pack information couldn’t be retrieved” when refreshing IGEL UMS licenses
In UMS I get following error when refreshing license information. “Pack information couldn’t be retrieved” When I test the connection it says it’s succesfull. I now have the problem that
Continue readingHow to configure dual monitors while connecting a laptop to a USB C docking station on IGEL OS?
Does anyone have any suggestions on setting up Dual monitors while connecting a laptop to a USB C docking station? Essentially I want to have an application on the desktop
Continue readingError “None of the selected devices support this feature” trying to push IGEL ICG config in the UMS
Hello everyone. Running into an issue with ICG when pushing the config via UMS to a device. We keep getting the error “None of the selected devices support this feature”.
Continue readingHow to reclaim the license and delete the IGEL OS device from UMS?
I have 100 IGEL devices in UMS consuming licenses that are no longer in production. What is the process to reclaim the license and delete the IGEL from UMS? I
Continue readingIGEL OS devices in remote site not connecting to IGEL UMS
Hello, a double question today! We have some clients in another country that dont connect to the UMS by themself, so they dont get any profiles and are virtually useless.
Continue readingWill IGEL OS 11 optimize and give better compatibility with Teams/Webex/etc. and audio/video redirections vs. IGEL OS 10?
Currently using IGEL UD6-LX clients working with Citrix VDI. These clients are on the latest version of the 10.x release, but was curious if these units will perform any different/better
Continue readingHow do I force IGEL OS to use a new license?
We have an EMP licensed device “in the field” that is showing that the license will expire in 8 days. We recently assigned a new EMP 3 year license, however
Continue readingWhat is the best way to renew an expired IGEL EMP license that is out in the field?
What is the best way to renew an expired EMP license that is out in the field? Simply remove the client as a licensed device in UMS (remove old license
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