I upgraded a couple of IGELs to the latest 11.04.240 yesterday from 11.04.100, now when I click on my WVD session icon nothing happens, I also notice nothing happens if
Continue readingIGEL Licensing Troubleshooting and Support Articles in the IGEL Community
IGEL Releases UMS Version 6.06.110!
Release Info: Updated UMS Version – UMS 6.06.110 is published we have published an updated version of the UMS – UMS 6.06.110. This version includes the following bug fixes and
Continue readingHow to assign licenses to device remotely who only have the starter license?
Hi, my helpdesk guys enrolled 100 devices without waiting for license to be activated, so now we have 100 devices out in the wild internet with “Starter” license. How do
Continue readingCustom application needs to check against total operating time. Is there a command that can run on the OS to pull this value?
Hi all, I’m working on a custom application that needs to check against total operating time. Is there a command that can run on the OS to pull this value?
Continue readingHow to fully wipe and provision an existing IGEL client?
Am I right in thinking that if I have a client with iGel on it and I re-provision it with a USB stick (“OS Creator”?) it does NOT completely wipe
Continue readingI setup my UD Pocket on one device and plugged it into another device and it reset to the “Startup Assistance” screen
Hi there, everytime I setup my UD Pocket via VMware, shutdown, unplug the UD Pocket and connect it to my lenovo x230 test laptop it resets complete to “startup assistance”.
Continue readingWhere to delete the certificates that cause ‘invalid certificate’ when trying to import an IGEL into UMS?
hey folks, does anyone know where to delete the certificates that cause ‘invalid certificate’ when trying to import an IGEL into UMS? I have remote SSH access to the device,
Continue readingHow is IGEL Shared Workplace licensed?
Hi all! How is Shared Workplace licensed? And where I can get trial license? The EMP is needed and you can download a trial here: www.igel.com/form-download/ www.igel.com/form-download/ Hi Vojin, are
Continue readingWhen using IGEL Shared Workplace, how to enable password changes?
When using Shared Workplace, is there something that needs setup on the back end for password changes to work. I have logins working through Shared Workplace, but if a user’s
Continue readingReceiving an error new IGEL hardware does not have a phyical license?
I added a new UD2 to my UMS today and it is telling me it doesn’t have a license. I’ve never had this pop on me before with the physical
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