Working with a new UMS deployment, UDX3-LX with FW of 11.01.100.01, no internet access for ALD. I created UMS Licensing ID, added pack, added hardware, downloaded license file, injected into
Continue readingIGEL Licensing Troubleshooting and Support Articles in the IGEL Community
How to create a IGEL OS USB stick to upgrade clients?
Are there directions for creating a USB stick to upgrade clients? I was searching and not coming across the right thing. Does that help: kb.igel.com/igelos-11.04/en/updating-the-firmware-using-a-usb-storage-device-32870421.html ? It does not give
Continue readingUpgrading from IGEL 5.13.110 to 10.06.170, all but one worked
Q: I am updating 33 UD3-LX41c to 10.06.170 (after upgrade 2GB ram) and it worked great for 32 devices, now I am having troubles with the last one. It has
Continue readingRemove devices that are shown as not activated in an IGEL Enterprise Management Pack (EMP) license pack
I’m trying to remove some devices that are shown as not activated in an EMP license pack to free these up for other devices. But I’m not able to do
Continue readingUSB Scanners on IGEL UD 3
We use LX ( Linux ) IGEL UD 3 and would like to scan using a USB scanner. Has anyone gained experience with it? Hi, there are several options possible:
Continue readingHow to activate IGEL licenses delivery tokens on a UMS without Internet access?
Good morning. I have just purchased 10 IGEL OS licences and have been provided with a delivery token. Unfortunately my system does not connect ot the internet, is there a
Continue readingWhat does it mean when a device in UMS has a diagonal purple line through it?
What does it mean when a device in UMS has a diagonal purple line through it? That means, that the device is not licensed. kb.igel.com/endpointmgmt-6.04/en/devices-26035597.html Thanks Falk, that is the
Continue reading“There are no compatible packs for the selected devices available” Upgrading from IGEL OS 10 to IGEL OS 11
I am on 10.05.700 and trying to go to version 11. however, I cannot upgrade to 11.02, 11.03, or 11.04. What version of 10 do I need to be on
Continue readingDoes IGEL UMS require Internet access? Can IGEL UMS be set-up for only a local network connection?
We’ve purchased 4 thin clients with IGEL Workspace IGEL OS 11 license+installation. We’re hoping to install UMS on a seperate Windows Server sitting on the LAN and configure/register our thin
Continue readingHow to re-claim a hanful of IGEL enterprise management pack (EMP) licenses?
Is it possible to re-claim a hanful of IGEL enterprise management pack (EMP) licenses? We have 50 currently but 3 were VM’s built for testing and we would like to
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