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IGEL OS, UMS, ICG, UD Pocket Thin Client Support Archives

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  • IGEL OS 10

IGEL OS 10 Troubleshooting and Support Articles in the IGEL Community

April 7, 2021 IGEL Community Archives

Can I use Zoom VDI on IGEL OS with IGEL OS 10, 4 or 5?0?

Hey :), is there a way to use Zoom VDI on IGEL OS below version 11 – 4, 5, 10? I know theyre not supported anymore, but is there a

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April 3, 2021 IGEL Community Archives

After upgrading to IGEL OS 11 USB redirection in RDP sessions no longer works

Hello, since upgrading from OS10 to OS11 our profile for USB redirection in RDP sessions no longer works. I need the profile to be able to use attached memory sticks

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March 31, 2021 IGEL Community Archives

What happens when I convert ICG license to EMP license in IGEL License Portal (ILP)

hello, i have a questions about the ICG License.. In the IGEL License Portal I can convert it to EMP license/subscription, what would happen if i do that? would i

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March 29, 2021 IGEL Community Archives

IGEL OS 11 gets slow after each an every build-upgrade?

OS11 Vs LX Vs OS3 I (we) have an issue with OS 11 that gets slow after each an every build-upgrade which means it takes about 82 seconds (11.05.112.01) for

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March 26, 2021 IGEL Community Archives

Security issue rated critical has been found in IGEL OS 10 and 11 (ISN-2021-01)

Dear IGEL Community, thanks to our Product Security Manager, I’m allowed to share an important SECURITY Information with you: A security issue rated critical has been found in IGEL OS

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March 25, 2021 IGEL Community Archives

NEW IGEL OS 11.05.120 & IGEL OS 10.6.220

NEW IGEL OS 11.05.120 & IGEL OS 10.6.220 I’m very happy to say, IGEL released two new IGEL OS versions! Some great new features and fixes! GREAT Update!!!! IGEL OS

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March 12, 2021 IGEL Community Archives

Dell Inspiron 3793 and Dell XPS 17 9700 Wifi not working on IGEL UD Pocket

Unable to flash Dell Inspiron 3793 and Dell XPS 17 9700 laptops. For the XPS, the M.2 SSD is not showing up. Used a UD Pocket running IGEL OS 10.5.800,

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March 11, 2021 IGEL Community Archives

IGEL OS users experiencing network latency and session freezing issues

We are experiencing network latency issues. Our IGELs are repurposed Dell All-In-One workstations running 11.01.100.01 or 10.05.500.01. The user logs in and is directed to a Citrix Desktop. At some

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March 11, 2021 IGEL Community Archives

Will IGEL OS 11 optimize and give better compatibility with Teams/Webex/etc. and audio/video redirections vs. IGEL OS 10?

Currently using IGEL UD6-LX clients working with Citrix VDI. These clients are on the latest version of the 10.x release, but was curious if these units will perform any different/better

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March 2, 2021 IGEL Community Archives

How to virtualize IGEL IZ- and/or UD device firmware for testing?

Hello, it may be a strange question but … for OS11 i could use OSC to setup a virtual IGEL. Is there a way to get similar Installation-Images for IZ-

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