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IGEL OS, UMS, ICG, UD Pocket Thin Client Support Archives

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IGEL Community Archives
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  • IGEL OS 10

IGEL OS 10 Troubleshooting and Support Articles in the IGEL Community

May 4, 2021 IGEL Community Archives

Opening app on IGEL UD3 with IGEL OS 10.06.220 connecting to a Windows Server 2016 RDSH is slow and not smooth

Hi everybody! 🙂 I have a problem with IGEL UD3-LX 50 Clients (10.06.220.01) connecting to a Windows Server 2016 RDSH farm (User Profile Disks). Opening and closing programs is not

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April 27, 2021 IGEL Community Archives

How to remotely remove the IGEL ICG configuration from IGEL OS?

Hi, how can we remotely remove the ICG configuration from a Client? Custom command etc. ?! Thanks. Hi DBS, in combination with actual ICG/UMS/IGEL OS: kb.igel.com/igelicg-2.03/en/removing-an-endpoint-device-from-icg-43109015.html or did I get

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April 20, 2021 IGEL Community Archives

Error “searching system partition (partition directory not found or invalid)” after upgrading to IGEL OS 11

We’ve got a UD3 M340 which failed during it’s OS10 -> OS11 upgrade. Error message is “searching system partition (partition directory not found or invalid):” Pops up even if we

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April 7, 2021 IGEL Community Archives

Can I use Zoom VDI on IGEL OS with IGEL OS 10, 4 or 5?0?

Hey :), is there a way to use Zoom VDI on IGEL OS below version 11 – 4, 5, 10? I know theyre not supported anymore, but is there a

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April 3, 2021 IGEL Community Archives

After upgrading to IGEL OS 11 USB redirection in RDP sessions no longer works

Hello, since upgrading from OS10 to OS11 our profile for USB redirection in RDP sessions no longer works. I need the profile to be able to use attached memory sticks

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March 31, 2021 IGEL Community Archives

What happens when I convert ICG license to EMP license in IGEL License Portal (ILP)

hello, i have a questions about the ICG License.. In the IGEL License Portal I can convert it to EMP license/subscription, what would happen if i do that? would i

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March 29, 2021 IGEL Community Archives

IGEL OS 11 gets slow after each an every build-upgrade?

OS11 Vs LX Vs OS3 I (we) have an issue with OS 11 that gets slow after each an every build-upgrade which means it takes about 82 seconds (11.05.112.01) for

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March 26, 2021 IGEL Community Archives

Security issue rated critical has been found in IGEL OS 10 and 11 (ISN-2021-01)

Dear IGEL Community, thanks to our Product Security Manager, I’m allowed to share an important SECURITY Information with you: A security issue rated critical has been found in IGEL OS

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March 25, 2021 IGEL Community Archives

NEW IGEL OS 11.05.120 & IGEL OS 10.6.220

NEW IGEL OS 11.05.120 & IGEL OS 10.6.220 I’m very happy to say, IGEL released two new IGEL OS versions! Some great new features and fixes! GREAT Update!!!! IGEL OS

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March 12, 2021 IGEL Community Archives

Dell Inspiron 3793 and Dell XPS 17 9700 Wifi not working on IGEL UD Pocket

Unable to flash Dell Inspiron 3793 and Dell XPS 17 9700 laptops. For the XPS, the M.2 SSD is not showing up. Used a UD Pocket running IGEL OS 10.5.800,

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