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IGEL OS, UMS, ICG, UD Pocket Thin Client Support Archives

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IGEL Community Archives
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  • IGEL OS 11

IGEL OS 11 Troubleshooting and Support Articles in the IGEL Community

June 8, 2021 IGEL Community Archives

Issues screen sharing screen during an offloaded MS Teams meeting on IGEL OS 11.05.139 and Citrix Workspace 21.04.0. I

MS Teams .. Love it. Is anyone having issues sharing their screen during an offloaded meeting? 1.4.00.11161 (64-bit). iGel 11.05.139. Citrix Workspace 21.04.0. I have replicated this across my entire

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June 1, 2021 IGEL Community Archives

Best practice for upgrading IGEL UD6 with W10 to IGEL OS 11?

Hi, i’m looking to convert some UD6 W10 4.01.100 devices to IGEL OS 11, what would be the best way to go about this? Hi Michel, the easiest way would

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May 20, 2021 IGEL Community Archives

Help with issues with UMS not showing IGEL OS devices as online or ready even though they are?

Anyone still having issues with UMS not showing devices as online or ready even though they are? Our issue is happening with both internal devices and ICG-connected remote devices. (UMS

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May 19, 2021 IGEL Community Archives

Compatibility issues with the Zoom Plugin, some clients disconnect randomly

I think we are having compatibility issues with the Zoom Plugin. Our desktop is currently the Zoom Client for VDI 5.5.20501. Is the version running on 11.5.133 working with this

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May 18, 2021 IGEL Community Archives

Toshiba Dynabook Satellite PRO stoppped booting after installing IGEL OS via USB key (OSC)

A notebook, listed in the IGEL Ready list, makes the first boot after installation via USB key (OSC), but when restarting it no longer boots. Here are the data of

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May 13, 2021 IGEL Community Archives

Can we install Skype for Business on IGEL OS 11.05

Hi All can someone help me install skype for business on IGEL OS 11.05 am unable to see it on my citrix desktop though i have enabled HDX RealTimeMediaEngine Hi

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May 11, 2021 IGEL Community Archives

Tips for configuring 3 monitors to IGEL OS 11 on UD3, only showing 640×480

Hi, my Name ist Marco. I am trying to do following setup with a graphic challange. OS is 11.02, UD3 LX60. I want to use 3 Monitors. One DP for

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May 11, 2021 IGEL Community Archives

IGEL OS 11.05.120 freezing while connected to Parallels remote session

Hello everyone, I have an issue with Parallels Session on a couple of Igel clients running version 11.05.120. The sessions keep freezing while connected to a remote PC; to fix

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May 11, 2021 IGEL Community Archives

Wake on LAN functionality stopped working after upgrading IGEL UD3-LX 60 to IGEL OS 11.05.133

Hi all, after upgrade UD3-LX 60 to 11.05.133 Wake on LAN functionality is lost…. some help? thx Hi Josip, you mean wake up of the device itself is not working

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May 10, 2021 IGEL Community Archives

Is IGEL Client 10.05.800.01 is compatible with the latest UMS version 6.07.100?

Does anyone know if IGEL Client 10.05.800.01 is compatible with the latest UMS version 6.07.100? We are planning plan to upgrade our IGEL environment gradually, so we wanted to start

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