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IGEL Community Archives
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IGEL OS 11 Troubleshooting and Support Articles in the IGEL Community

May 6, 2021 IGEL Community Archives

Strange issue with IGEL UD2 / IGEL OS 11.02.150 upon reboot monitor goes to “No Signal” and does not reboot

Having a strange issue with my UD2-LX50 devices (11.02.150) where they are set to be powered on all the time and connected to a touchscreen monitor to DisplayPort. The issue

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May 5, 2021 IGEL Community Archives

Is it a requirement to have an IGEL OS device license(s) to create policies, download firmware etc?

Building a new UMS for a new client – is it a requirement to have device license(s) to create policies, download firmware etc? No but you need at least one

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May 4, 2021 IGEL Community Archives

Logitech C920 webcam not working in Citrix VDI on IGEL OS 11.05.133

I am trying to get Logitech C920 webcam to work in a Citrix VDI deployment. I was not able to get the HDX webcam redirection to work. I was able

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May 3, 2021 IGEL Community Archives

After upgrading UD2 to IGEL OS 11.05.133 we see multiple errors – “Multiple Active Partitions” / no network / black screen

Hi. It is terrible. Yesterday i’ve updated our UD2-LX40 and LX50 from 11.03.500 to 11.04.27 and then to 11.05.133. First i updated 10 test devices with no problem. Than i

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April 29, 2021 IGEL Community Archives

After upgrading to IGEL OS 11.03.560 the display resolution is low and networking stopped working

Hello, I was just testing IGEL OS 11.03.560 on an Intel NUC bxnuc10i3fnk but had some dissapointing results. The resolution is low after installing, but worse, no wifi or ethernet

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April 28, 2021 IGEL Community Archives

If user removes SD Card on IGEL OS but not the reader the card reader is still visible but the SD card never comes up again

Good Morning! I have a question regarding SD Card Readers and I am sure, the answer where given 100 times, but I dont find them. On Igel OS 11.05.120 I

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April 27, 2021 IGEL Community Archives

IGEL UMS not able to see IGEL OS after turning on VPN as IP address changes

Hey Guys i need some support 🙂 • IGEL OS 11.05 connected at the moment in the Company Network. Device is online in UMS and Shadow working • User Turns

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April 26, 2021 IGEL Community Archives

How to configure the default SAPGUI configuration on IGEL OS 11?

Hi Together, another IGEL OS11 SAPGUI for Java Problem. I want to set a default GUI configuration file for the Clients over UMS. How can i publish a Configuration file

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April 23, 2021 IGEL Community Archives

How to apply IGEL UMS profiles to a single tree structure with mixed version of the IGEL OS?

Version specific Profile? ================== Take setting FireFox to maximize on start as an example. IGEL OS 11.04 and 11.05 require different “Initialization” script. So I created two profiles: one based

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April 22, 2021 IGEL Community Archives

Every 30 minutes the central portion of the screen goes black for about 0.5 seconds on IGEL OS 11.05.120 on a flashed Dell Wyse 3040

Hi All, Trialling WVD on IGEL… all appears to be working fine however we have noticed every 30 minutes the central portion of the screen goes black for about 0.5

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