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IGEL Community Archives
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  • IGEL OS 11
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IGEL OS 11 Troubleshooting and Support Articles in the IGEL Community

January 24, 2020 IGEL Community Archives

Configuring Citrix appliance mode and enter the Netscaler URL instead of the Storefront, Is there a possibility that the second logon to the storefront is passed through on IGEL OS?

Hello, everybody, have a question about the Citrix appliance mode (SelfServiceMode) in OS11.03.100 If I configure this mode and enter the Netscaler URL instead of the Storefront URl I have

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January 22, 2020 IGEL Community Archives

Since running IGEL OS 11.03 it states that No Device is found for WLAN interfaces

Has anyone found that 11.03.110.1 doesn’t play nice with WLAN interfaces? Since running 11.03. it states that No Device is found for WLAN interfaces. This was not an issue on

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January 20, 2020 IGEL Community Archives

How to update an IGEL UDC 2 (IGEL OS 5) to OSC (IGEL OS 11)?

Hi, Which are the proper licensing steps to update an UDC2 (v5) to OSC (OS11)? • Update UDC2 to latest v5 firmware. • Add UDC2 to UDC3 (v10) upgrade license

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January 20, 2020 IGEL Community Archives

Error “Integer expression expected” starting up browser session after upgrading to IGEL OS 11.03.110

Getting this error when starting up my browser session after upgrading to 11.03.110.01. Any ideas? “Integer expression expected” This browser session is a custom application that starts firefox with a

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January 16, 2020 IGEL Community Archives

Are IGEL demo/eval licenses able to be configured for Automatic License Deployment?

Are Demo licenses able to be configured for ALD? Looking under product packs, I have an activated EMP (Demo) pack, but there’s no ALD Key / Activation Key Unfortunately not,

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January 16, 2020 IGEL Community Archives

Problem with a touch screen on Advantech Dlog on IGEL OS

Hello, I have a problem with a touch screen on Advantech Dlog. The problem is that the touch screen does not work. i Have made a video for demo. I

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January 16, 2020 IGEL Community Archives

Is possible to update IGEL UMS 5.03.100 directly to 6.03.130 or is recommended to update first to 5.09.140?

Hi, Is possible to update UMS 5.03.100 directly to 6.03.130 or is recommended to update first to 5.09.140? Thanks Hi, you should be able to upgrade directly, but please make

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January 14, 2020 IGEL Community Archives

After adding a pack of IGEL OS 11 licenses our automatic deployment for OS10 stopped working

After adding a pack of OS11 licenses our automatic deployment for OS10 stopped working… Any thoughts on why? Are the concerned devicess maybe already converted to WE? Nope the device

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January 13, 2020 IGEL Community Archives

Can I transfer an IGEL OS 11 license from a fat client (converted) to an IGEL OS thin client?

We’re currently licensing ‘thick clients’ with licensed IGEL OS installed. We plan on swapping these out with thin clients eventually. Will it be possible to transfer licenses from these clients

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January 10, 2020 IGEL Community Archives

How to customize the Citrix Login Screen (Citrix Workspace) on IGEL OS 11?

Anyone know if you can customize the Citrix Login Screen (Citrix Workspace) on OS11 ? And also lock it so users can’t close it and have to reboot terminal ?

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