After updating my IGEL UD3LX devices to 10.05.500.01 my users are not able to shutdown the devices. They use the power-button on the IGEL, the device shuts down correctly and
Continue readingIGEL OS 11 Troubleshooting and Support Articles in the IGEL Community
IGEL UD Pocket still pulling old license even after removing it from ILP and manually assigning a new license
I have a UD Pocket that had a license. I removed the hardware from this license pack on the portal. I deleted the license files from the device and manually
Continue readingError: “HTTP response code said error: response code: 404” updating firmware on IGEL OS
Hello, I am having issues updating firmware on IGEL from UMS. Recently I deleted all firmware, re-downloaded firmware, created new profiles, made sure paths to firmware matched up properly, rebooted
Continue readingWhat does the red cross icon in the IGEL UMS mean and how can i fix it to green?
Hey Everyone, my Igel Thin Client UD2-LX 50 works fine, but on the Client in OS 11.02.150.01 under “Information” i have a red Icon (red cross) at the row “Universal
Continue readingAnyone have any experience using IGEL OS 11 with a laptop that has a built-in touchscreen?
Does anyone have any experience using IGEL OS 11 with a laptop that has a built-in touchscreen? For example www.lg.com/us/laptops/lg-14Z970-AAAS5U1-ultra-slim-laptop I have actually used touchscreen on a IGEL OS 10.6.110
Continue readingIs USB-C supported for an extra display on IGEL OS?
Guys, is USB-C supported for an extra display? Customer of mine I converted from HP to Igel OS 11 and some offices have three displays. I thought i could remember
Continue readingAnyone known from issues with touch onscreen Keyboards in CTX/Microsoft Sessions on IGEL OS?
Good morning, does anyone known from issues with touch onscreen Keyboards in CTX/Microsoft Sessions? Customer use UD2LX OS11 with IIyama PLTF 1534 (15“) locally, all works fine, but if they
Continue readingHow to show a local .jpg or .png file by pressing a hotkey combination on IGEL OS?
Hello team, I am looking for a binary in IGEL OS which I can use to show a local .jpg or .png file by pressing a hotkey combination. Any ideas?
Continue readingCan I add RDP support to my IZ3-HDX 51 zero client?
Hello everyone. I have a IZ3-HDX 51 that has no rdp session available out of the box. Can I use this zero client for rdp? It appears to be citrix
Continue readingHow to export the IGEL devices and show detailed information in particular the device serial number?
Looking for help to export the IGEL devices and show detailed information in particular the device S/N. Not able to find a KB on this, so any help is appreciated.
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