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IGEL OS, UMS, ICG, UD Pocket Thin Client Support Archives

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IGEL Community Archives
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  • IGEL OS 11
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IGEL OS 11 Troubleshooting and Support Articles in the IGEL Community

May 15, 2019 IGEL Community Archives

After upgrading to IGEL OS 10.05.800, UDC3 displays “disconnected”

After upgrading to 10.05.800, UDC3 displays “disconnected” (prior version 10.05.500 was registered w/o issues), any ideas? Same here in my lab, and on not only on 10, on OS11 it‘s

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May 8, 2019 IGEL Community Archives

Can I disabling IGEL toolbar in the new appliance mode with Citrix Workspace app?

Disabling Igel toolbar in the new appliance mode with Citrix Workspace app: the corresponding setting from OS10 seems to not work anymore with OS11. Is there a new setting? You

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May 6, 2019 IGEL Community Archives

Problems connecting to Citrix Storefront with IGEL OS 11 – “Error adding store:Http error[302]”

Anyone have problems connecting to Citrix Storefront with OS 11. I am constantly getting Error adding store:Http error[302]. I have the URL and the SSL certs needed just cant get

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May 2, 2019 IGEL Community Archives

Anyone had to work with passing battery levels into a VMware Horizon VDI on a converted IGEL OS 11 laptop?

Hi all, has anyone had to work with passing battery levels into a Horizon VDI on a converted OS11 laptop? Can you do that with Horizon? I know that Citrix

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April 30, 2019 IGEL Community Archives

How to give users ability to disable wireless on IGEL OS?

Hi, I am pushing 2 wireless configurations (one profile) to laptops (OS11). I like to give the option to disable wireless. But I can’t find this option (disconnect or disable

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April 10, 2019 IGEL Community Archives

Lanching a published desktop via Citrix gives me “Error adding store:AM_ERROR_AUTH_NETWORK_ERROR[65275]”

I’m trying to launch a published desktop via Citrix and whenever it auto launches I get this error. Error adding store:AM_ERROR_AUTH_NETWORK_ERROR[65275] Any thoughts? Can you send us a screenshot of

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April 5, 2019 IGEL Community Archives

IGEL OS Deployment Appliance 11 is Released

IGEL OS Deployment Appliance ============================= Version 11.0 Release date 2019-04-05 Last update of this document 2019-04-05 New Features ——————————————————————————– ### Base system Added support for IGEL OS 11. Removed support

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March 29, 2019 IGEL Community Archives

Can IGEL OS 5, OS 10 and OS 11 cannot all coexist on the same UMS

I remember reading that OS 5, OS 10 and OS 11 cannot all coexist on the same UMS. What exactly will happen if I try to attach an OS11 device

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March 27, 2019 IGEL Community Archives

Unable to change expired user passwords using Citrix Workspace app on IGEL OS

Hello, our IGEL UD2 LX clients running the latest 10.05.500.01 firmware are unable to change expired user passwords using Citrix Workspace app. What’s strange about this is once authenticated (and

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March 27, 2019 IGEL Community Archives

IGEL UMS is not showing newer settings when trying to create a new Profile?

Hi Guys, I’m trying to configure a Browser Session so that it opens fullscreen and hides the address bar, bookmarks, etc. however within UMS I cannot see the settings to

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