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IGEL OS, UMS, ICG, UD Pocket Thin Client Support Archives

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IGEL OSC Troubleshooting and Support Articles in the IGEL Community

May 5, 2020 IGEL Community Archives

IGEL OS Error “Firmware can’t be installed on the hardware” / Error “unable to find a suitable target device”

I am trying to install Igel OS on a new laptop and this is the first time saw this message. “Firmware can’t be installed on the hardware. Error : unable

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March 26, 2020 IGEL Community Archives

What is the easiest way to deploy hundreds of IGEL OS thin client?

Hi all. I need to know what the procedure is, if I want to deploy hundreds of IGEL OS on thin client. That’s possible ? It is possible, depending on

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March 18, 2020 IGEL Community Archives

How to upgrade IGEL UD Pockets from IGEL OS 10 to IGEL OS 11?

All, anyone know how one can get an old UD pocket with IGEL OS 10 activated? We have tons of licenses for 11, but can’t get our few legacy trial

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February 28, 2020 IGEL Community Archives

How to erase the flash drive on an LG thin client with Win10 IoT OS installed and install IGEL OS via UMS?

Question: Just received a LG thin client with Win10 IoT OS installed and want to erase/flash to test with the IGEL OS (deploy from UMS) , any ideas? I would

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February 24, 2020 IGEL Community Archives

Question regarding Cleartype (Font smoothing) with RDP with IGEL OS?

I have a question regarding Cleartype (Font smoothing) with RDP. I already tried to push it out through RDP->RDP Global->Performance ->Enable font smoothing in UMS, however that didnt really help.

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February 21, 2020 IGEL Community Archives

Running UD Pocket on my Dell XPS 13 I receive two options on boot, partition 2 and partition 3, what now?

Gents, trying the UD Pocket on my Dell XPS 13. I get to the boot menu on the machine and there I see two options showing the UDP, one says

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February 7, 2020 IGEL Community Archives

What is the best method for a customer to do a demo of IGEL OS11 on a virtual machine?

Hi, Which is the best method for a customer to do a demo of IGEL OS11 on a virtual machine? Needs he to use Deployment Appliance or is there any

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January 20, 2020 IGEL Community Archives

How to update an IGEL UDC 2 (IGEL OS 5) to OSC (IGEL OS 11)?

Hi, Which are the proper licensing steps to update an UDC2 (v5) to OSC (OS11)? • Update UDC2 to latest v5 firmware. • Add UDC2 to UDC3 (v10) upgrade license

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November 27, 2019 IGEL Community Archives

Is possible to add Web certificate on OSC USB stick to use it with all converted devices?

Hi, Is possible to add Web certificate on OSC USB stick to use it with all converted devices? Thanks Hi, you mean in combination with our discussion from last week

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November 26, 2019 IGEL Community Archives

Can I install IGEL OS in a virtual environment for testing?

I have seen a few IGEL tutorial videos that look like the IGEL OS has been virtualized for testing, is this available to use as a resource? I use the

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