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IGEL OS, UMS, ICG, UD Pocket Thin Client Support Archives

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IGEL OSC Troubleshooting and Support Articles in the IGEL Community

June 26, 2019 IGEL Community Archives

Does IGEL OS 11 requires to run in a 64 bit system? If so is there a way to find out if the existing hardware running OS 10 is 64 compatible?

Hello – Does OS11 requires to run in a 64 bit system? If so is there a way to find out if the existing hardware running OS10 is 64 compatible?

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June 10, 2019 IGEL Community Archives

OSC devices randomly goes on a sort of screensaver after a random period of time

Hi all, without any policies applied, only 1 devices on a total of 5 (all the same), converted via OSC 11, randomly goes on a sort of screensaver after a

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May 29, 2019 IGEL Community Archives

IGEL OS doesn’t detect neither the keyboard nor mouse on Lenovo T440

Good day I install igel os for the first time on lenovo T440 notebook. Unfortunately Igel doesn’t detect neither the keyboard nor mouse Good evening! Can you give us a

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May 21, 2019 IGEL Community Archives

IGEL OS devices can successfully connect to the ICG but registration with UMS fails

hello all, I’ve got a UDPocket on version 10.03.570.01 that I’m trying to connect through ICG so that I can update the firmware to OS11. I can successfully connect to

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March 26, 2019 IGEL Community Archives

Is it possible to image a bunch of SSDs from a base image to convert old desktops to IGEL OS?

My first post! – search hasn’t yielded much for me, so thought I’d just ask: We are looking at converting quite a few old desktops to IGEL. One thought we

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March 18, 2019 IGEL Community Archives

How to force dual monitors to extend to the right vs just mirror in IGEL OS?

How would one go about forcing dual monitors to extend to the right vs just mirror? We get an error when launching display switcher on our HP t510’s with a

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March 12, 2019 IGEL Community Archives

IGEL OS 11 reboots and stops at boot screen on VMware Workstation 14.1.5?

Using OSC_11.01.100 i try to set up a virtual IGEL under VMWare Workstation 14.1.5. The virtual IGEL does a reboot after the first successful boot (autoregistering to UMS) and then

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February 18, 2019 IGEL Community Archives

Will the new IGEL OS 11 firmware be available for online import through UMS?

Will the new OS11 firmware be available for online import through UMS? You have to update UMS to v6.01.100 I already have updated to V6.01.100. If i check for new

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February 14, 2019 IGEL Community Archives

Is there any way to configure a wallpaper showing IGEL OS info (Hostname, IP address, domain, etc.) like BGinfo utility?

Is there any way to configure a wallpaper showing IGEL client info (Hostname, IP address, domain, etc.) like BGinfo utility? Yes, it’s called conky. It’s a specific Custom Partition you

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