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IGEL OS, UMS, ICG, UD Pocket Thin Client Support Archives

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IGEL Preparestick Troubleshooting and Support Articles in the IGEL Community

October 11, 2019 IGEL Community Archives

Never could get Mac Model A1419 to boot to OS11, keeps trying to repairreinstall MacOS

Hi everyone, Just finishing up my OS11 conversion and down to my last 2 devices and need a little help. These are both older Macs (Model A1419) Both have been

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October 3, 2019 IGEL Community Archives

Is there no IGEL OS 11 version of Universal Desktop Converter?

Is there no OS11 version of Universal Desktop Converter? We want to give converting some old Lenovo desktops, but all of our profiles and thin clients are already on OS11

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August 9, 2019 IGEL Community Archives

IGEL UDC Installation stays in a gray screen forever

Trying to flash some Dell Optiplex 390 desktops with UD3 10.04.100 or 10.05.800, but can’t. After it boots from thumb drive, I select UDC Installation, and it stays in a

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March 15, 2019 IGEL Community Archives

Trying to install IGEL OS 11 via UDC to on Dell Optiplex 780 it hangs at “unable to identify CD-ROM format, Harddisk” and cycles indefinitely

Just getting around to kicking the tires on OS11 – attempting to use UDC to install on an old Dell Optiplex 780. When doing a verbose installation, it hangs at

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December 20, 2018 IGEL Community Archives

Can I download the IGEL OS that comes on the UD Pocketd to update a UDP that was converted via UDC?

I believe I know the answer to this – But, is there a place where I can download the IGEL OS that comes on the UD Pockets? I have a

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