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January 18, 2021 IGEL Community Archives

Ekiga don’t save the audio codecs settings on IGEL OS

Hello. I have a problem with the audio codecs in Ekiga and hope someone can help me. My problem is that Ekiga don’t save the audio codecs settings. After a…..

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January 15, 2021 IGEL Community Archives

Anyone successfully implemented BSB Topaz pads on the publish app version of IGEL?

Hi everyone, has anyone successfully implemented BSB Topaz pads on the publish app version of IGEL? Model: Topaz TLB460BSVR. We have customers using this –> topazsystems.com/lcd/t-lbk460.html Topaz devices work great…..

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January 15, 2021 IGEL Community Archives

How to get the Digicert Root CAs loaded so FireFox trusts it out the box?

I’m running appliance mode which launches FireFox to our internal Netscaler page. Since we updated the certificate, it’s throwing your standard FF error we’d find on a self-signed. We use…..

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January 15, 2021 IGEL Community Archives

Any server sizing/spec recommendations for the external DB cluster for IGEL UMS / HA setups?

Any server sizing/spec recommendations for the external DB cluster for M/S HA setups? Using postgres fwiw. Here you go: kb.igel.com/endpointmgmt-6.06/en/installation-and-sizing-guidelines-37281900.html Thanks to our awesome advanced services teams, there is an…..

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January 15, 2021 IGEL Community Archives

How do I tell a device registered in UMS to reach out to the IGEL Cloud Gateway (ICG)?

Learning IGEL here, excuse the basic questions. I have some devices registered in UMS but I’d like to take those devices off-site now and keep them connected via ICG. When…..

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January 15, 2021 IGEL Community Archives

I setup my UD Pocket on one device and plugged it into another device and it reset to the “Startup Assistance” screen

Hi there, everytime I setup my UD Pocket via VMware, shutdown, unplug the UD Pocket and connect it to my lenovo x230 test laptop it resets complete to “startup assistance”……

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January 14, 2021 IGEL Community Archives

How to reset the zoom mode of the onscreen keyboard on IGEL OS?

Hi, is there a way to reset the zoom mode of the onscreen keyboard? We have a wrong resolution and have some fields not visible at the moment. Hi Joachim,…..

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January 14, 2021 IGEL Community Archives

How to set a default page in a google custom partition on IGEL OS?

Hi all, is there a way set a default page in a google custom partition on igelos? Hi Jimmy, before speaking about the CP: you are aware that we are…..

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January 13, 2021 IGEL Community Archives

After Upgrading to IGEL OS 10.04.240 device will appear offline and shadowing won’t work until upgrade is complete

Has anyone seen this before? When upgrading our 2 GB storage/4 GB RAM 10Zigs to 10.04.240 device will appear offline and shadowing won’t work until upgrade is complete. Doesn’t seem…..

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January 12, 2021 IGEL Community Archives

Can I configure Tomkat to send files to my IGEL OS devices?

Good day! Help please, I set up cloud geteway in DMZ. I need to assign a profile to a device to install (for example) the zoom plugin. I have a…..

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