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IGEL Profiles Troubleshooting and Support Articles in the IGEL Community

September 25, 2023 IGEL Community Archives

How to redirect a Video Device to VMware Horizon and IGEL OS?

Hi IGEL Experts, Our customer have a truble in the USB video device can’t redirect to VDI ! IGEL OS= 11.07.170 USB video divice= Logictech C922, IGEL OS session >

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September 21, 2023 IGEL Community Archives

How to upgrade and migrate a UMS?

Hi Team, Currently we have one UMS server(version 1.10.120) in production and running on Window server 2012r2 , now we built new windows server 2022 in anther datacenter and installed

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September 20, 2023 IGEL Community Archives

Is it possible to preserve a specific setting after resetting a device to factory defaults?

Is it possible to preserve a specific setting after resetting a device to factory defaults? We use laptops that are connected via a docking station, so the 2nd NIC setting

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September 20, 2023 IGEL Community Archives

How to uncompress a tar.bz2 file on IGEL OS?

Hi all, Which are the proper custom commands to copy and uncompress a tar.bz2 file? Manually works, but apply a profile with those commands as custom command (Network, base, etc.)

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September 19, 2023 IGEL Community Archives

When assigning a profile to view, does it re happen automatically?

When you assign a profile to a view, does that profile not get assigned to newly registered devices of that view? it’s not dynamic – when you assign/remove a profile

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September 19, 2023 IGEL Community Archives

Can I copy the OS11 profile setting to OS12 profile?

Hi everyone, Can I copy the os profile setting to os 12 profile? Is it possible? I am assuming you mean copying settings from OS11 to OS12 profiles? It is

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September 19, 2023 IGEL Community Archives

Can we assig profiles to ICG devices only?

Hey folks. I was wondering if anyone had experience with changing the properties of their IGEL devices based on their context. For example, I want to find a way to

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September 19, 2023 IGEL Community Archives

How to use scripts on IGEL OS?

Can someone, please, tell me how to use scripts on iGels I’m new to configuring them and maybe missing the obvious. Generally, I just manage everything with profiles. The closest

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September 18, 2023 IGEL Community Archives

How to change Proxy settings on IGEL OS automatically?

Hi, I want to change proxy in home office or company network. We will do it system wide (not only chrome like that: app.slack.com/client/T8EKKMH51/C8GP9JHQE/thread/C8GP9JHQE-1654680673.026219 I have seen that when I

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September 14, 2023 IGEL Community Archives

Updating IGEL OS on Shutdown fails.

Hi, I am trying to update all our machines to a private build firmware but when i choose update when shutting down it is not updating. It looks like it

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