Hi lovely Community! I have a question regarding IGEL Starter License. We got some LGs with in-built IGEL OS but when trying to remove the Starter License and apply one
Continue readingIGEL Profiles Troubleshooting and Support Articles in the IGEL Community
I can’t create profiles on newest firmware.
Hello everyone, sorry if this isn’t the right group for this Question: I have downloaded latest OS (IGEL_OS_11-11.08.440) in the UMS console (6.08.120) but for an unknown reason I cannot
Continue readingDoes IGEL OS do any certificate revocation check for network certificate?
Hi Guys, does IGEL OS do any certificate revocation check for network certificate by default? or it needs to be enabled separately? This is up to the application not the
Continue readingHow to make touchpad working on IGEL OS and HP MT46 MT645?
Anyone else using HP MT46 or MT645 thin client laptops? We’re trying to get the touchpad hotkey working but it seems to not want to toggle off/on, even on a
Continue readingHow to configure a IGEL OS profile to login to Citrix Cloud?
Is there a document outlining how to configure a profile to login to Citrix Cloud? Is it as simple as inputting mydomain.cloud.com mydomain.cloud.com into the Storefront field in the Citrix
Continue readingHow to cleanup old UMS Profiles?
Hi all, i hope that is the right section for my question. We want to create a new Profile to cleanup old settings. We use UMS 12 with Igel FW
Continue readingWe have an issue that a device is not getting the EMP License.
Hi, We have an issue that a UD3-Lx11 is not getting the EMP License. It is the first time that we use the EMP License. I added the Thinclient in
Continue readingIs it possible that the VNC mirroring is automatically confirmed?
Hello, is it possible that the VNC mirroring is automatically confirmed after a while if no user is working on the computer. Thanks Hello Aleksandar, no, unfortunately no. You would
Continue readingHow to fix: No Universal Firmware Updates could be detected?
Hi All, I’m building a PoC UMS 12 lab. I am able to get an IGEL device to register with the UMS, however UMS is unable to download any firmware.
Continue readingHow does moving a device in UMS directories impact the configuration?
Good Morning all: Very quick question: I moved several Devices from one Folder in UMS to another one… The Devices were showing “RED”, or, OFFLINE… They also had the “Changes
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