Hi, We have an issue that a UD3-Lx11 is not getting the EMP License. It is the first time that we use the EMP License. I added the Thinclient in
Continue readingIGEL Shared Workplace Troubleshooting and Support Articles in the IGEL Community
Is Password change available on IGEL Shared Workplace?
Hello all, Is it possible to change a user’s AD password via Shared Workplace and ICG once it expires. If yes, How? Hello Eike, is the checkbox on AD, activated
Continue readingGuidance for UMS and ICG updates
Hi Team, Need your guidance for my project in IGEL production enviroment. Below have mentioned the details of project planned. Project scope: our production UMS server and Igel cloud gateway
Continue readingIGEL Cloud Gateway High Availabiliyt with an external load balancer such as Citrix Netscaler
Is it possible to set up an ICG HA with an external load balancer such as Citrix Netscaler? if yes, How? We use Shared workplace and need as possible 100%
Continue readingWhere can I see which IGEL OS devices can be upgraded and which license is needed?
Hello, since the support here is great … i sent in another quetion. We have a small bunch of IZ/UD-Devices with Firmware 10.06.190. I want to upgrade these to IGEL
Continue readingIs it possible to suppress messages from appearing on the end user device?
Is it possible to suppress messages from appearing on the end user device? From a purely Sales perspective: yes, by renewing this EMP Subscription 😄 but from a Technical POV:
Continue readingCan we deploy our Custom Partition through the IGEL ICG?
Hello – We have our UMS & ICG in the Azure cloud. We’ve been working to deploy our Custom Partition through the ICG. We have an external FTP site accessible
Continue readingHow do I get a trial license for IGEL Shared Workplace?
Good day! For use with IGEL OS 11 devices, Shared Workplace requires a valid license from the IGEL Enterprise Management Pack (EMP). This license must be present on every IGEL
Continue readingIGEL Releases UMS Version 6.06.110!
Release Info: Updated UMS Version – UMS 6.06.110 is published we have published an updated version of the UMS – UMS 6.06.110. This version includes the following bug fixes and
Continue readingIs possible that IGEL device has local credentials in case Domain controller was not available and allow access?
Hi, We have a customer testing IGEL OS 11 with Active Directory and seems that if domain controller is powered off doesn ́t connect with domain credentials. Is possible that
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