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IGEL Shared Workplace Troubleshooting and Support Articles in the IGEL Community

October 15, 2019 IGEL Community Archives

What are the SQL Server requirements for a new IGEL UMS environment?

Are there any other SQL Server requirements for a new environment (external DB in an AlwaysOn AG) outside of SQL version? Our standard SQL builds are 2 vCPU/8GB RAM. Any

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September 12, 2019 IGEL Community Archives

How to force the user to Authenticate against our Active Directory even when remote on IGEL OS

Greetings Everybody. I feel like this is a ridiculously stupid setup question, so I apologize. Yesterday/this morning we were able to successfully get our ICG up and functional, and have

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July 16, 2019 IGEL Community Archives

How to add the “Devices” button to appear in the Linux Receiver’s connection bar?

Does anyone know of a way to get the “Devices” button to appear in the Linux Receiver’s connection bar? I need to be able to both allow headsets to use

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February 19, 2019 IGEL Community Archives

Recomendation for IGEL UMS Database sizing and how much space the database will generally be?

Is there documentation anywhere on UMS Database sizing and how much space the database will generally be? Haven’t seen any docs mentioning anything about DB sizing (unless someone else has

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November 16, 2018 IGEL Community Archives

Is there a way for a user on the IGEL thin client to change the directory (on the UMS.) that the thin client is in?

Is there a way for a user on the thin client (with no management console access) to change the directory (on the U.M.S.) that the thin client is in? I

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September 24, 2018 IGEL Community Archives

Can IGEL Shared Workspace pass into Storefront and authenticate the user in using domain pass-through?

Regarding Shared Workspace, it obviously authenticates the user to AD, but could that also then pass into Storefront and authenticate the user in using domain pass-through? I dont have a

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September 21, 2018 IGEL Community Archives

Can Imprivata be used to log into the a client configured for IGEL Shared Workplace?

Can Imprivata be used to log into the a client configured for Shared Workplace? Are you referring to a Type 2 setup? Desktop is already launched but users have to

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