Are there any changes in USB device detection between OS10 and OS11? After Upgrade to OS11 (UD6) my USB hand-held scanner gets not redirected to HDX. Tested also with the
Continue readingIGEL UD 6 Troubleshooting and Support Articles in the IGEL Community
Command to trigger an IGEL OS firmware update?
I have an issue shadowing my headless UD6. I can however connect through Putty. Anyone know the command to trigger a firmware update in Putty? update LOL 🙂 Thanks will
Continue readingCtrl+Alt+Del no longer works in Citrix session after updating LTSR 1912 CU 1 and IGEL OS to build 10.6
I just recently updated my Citrix environment to LTSR 1912 CU 1 and also updated my IGEL UD6 clients running IGEL OS to the latest 10.6 build. My users are
Continue readingCisco Jabber lose their settings on IGEL OS, please help
hey guys, we have some interesting issue with cisco jabber. we are using HP T610, HP T620 and igel UD3, UD6. Jabber at all works fine within citrix and also
Continue readingIGEL OS 11 monitors is not wake up from sleep?
Hi guys since the update to IGEL OS 11.3.X and following i have somethimes with my UD6 Devices that one of two monitors is not wake up from sleep. When
Continue readingScreen issue in Citrix session, they get scrambled screen on IGEL OS?
Hi all, we have a customer with a screen issue in citrix session, they get scrambled screen (see screenshot) Hi Sander, which kind of Devices are concerned? I would disable
Continue readingPhilips touchscreen no longer working on IGEL UD6 Win10 device with firmware 4.01.140
Hi, we have a UD6 Win10 device which we are using to connect to an RDS 2019 server with a Philips touchscreen, all was working fine on firmware 4.01.110 but
Continue readingWhat’s the best way to get logs from IGEL OS terminal to Splunk?
Got a question for the slack channel. What’s the best way to get logs from IGEL OS (UD6) terminal to Splunk? I have no experience with Splunk but I‘m seeing
Continue readingDoes IGEL OS 11 support IGEL UD10 devices?
We have some Igel UD10 and I was wondering if Igel OS 11 is supported on them? Supported Devices ——————————————————————————- UD2-LX 40, UD2-LX 50 UD3-LX 51, UD3-LX 50 UD5-LX 50
Continue readingProblem with IGEL UD6 (H830C) and IGEL OS 10.06.130, the system freezes randomly
Hello all. We have a problem with IGEL UD6 (H830C) and OS10.06.130, the system freezes randomly. Anyone had this too? Any conclusions or tips will be apreciated. Which session? Are
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