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IGEL OS, UMS, ICG, UD Pocket Thin Client Support Archives

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IGEL UD Pocket Troubleshooting and Support Articles in the IGEL Community

March 15, 2021 IGEL Community Archives

Monitors with 1440p resolution flickering on IGEL OS 11.05.100

Dear Community, Does anyone have problems using the new Igel UD3-LX 60 in combination with 1440p Benq-Monitors? I have already installed the latest firmware (11.05.100.01) on these devices but as

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March 15, 2021 IGEL Community Archives

Video and Audio sometimes stops working Citrix Workspace App on IGEL OS 11.05.100

Good morning, hello and moinmoin 🙂 We ́re using Igel UD3 LX und UD2 LX only with Citrix Workspace and OpenVPN. The last months we ́ve only used CW 19.12

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March 12, 2021 IGEL Community Archives

Dell Inspiron 3793 and Dell XPS 17 9700 Wifi not working on IGEL UD Pocket

Unable to flash Dell Inspiron 3793 and Dell XPS 17 9700 laptops. For the XPS, the M.2 SSD is not showing up. Used a UD Pocket running IGEL OS 10.5.800,

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March 12, 2021 IGEL Community Archives

How to configure HDX over UDP feature on our IGEL?

Hello, I like to use the HDX over UDP feature on our IGEL. I activate the function in UMS. But it does not work. There is still single Port ICA

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March 12, 2021 IGEL Community Archives

Does IGEL OS support running on Wyse 3040 and their Wi-Fi version?

Hi all, The business I work for is considering converting our Wyse 3040 clients to IGEL OS. I know that Wyse 3040s are on the support list but does the

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March 11, 2021 IGEL Community Archives

IGEL OS users experiencing network latency and session freezing issues

We are experiencing network latency issues. Our IGELs are repurposed Dell All-In-One workstations running 11.01.100.01 or 10.05.500.01. The user logs in and is directed to a Citrix Desktop. At some

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March 11, 2021 IGEL Community Archives

IGEL OS devices in remote site not connecting to IGEL UMS

Hello, a double question today! We have some clients in another country that dont connect to the UMS by themself, so they dont get any profiles and are virtually useless.

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March 8, 2021 IGEL Community Archives

Has anyone had issues with IGEL UD Pocket flash drives dying more frequently in certain computers?

Has anyone had issues with UD Pocket flash drives dying more frequently in certain computers? We have been using leftover Lenovo P330 Tiny’s recently, and it seems like the flash

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March 2, 2021 IGEL Community Archives

IGEL OS Unified Communication (UCC) Guide v1.7

IGEL OS UCC Guide v1.7 is out now on files.igelcommunity.com/igelos_ucc_configuration_guide.pdf Changes: • all configurations now based on IGEL OS 11.05.100 (tested) • additional information about UDP vs. TCP with Citrix

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February 26, 2021 IGEL Community Archives

Can the IGEL OS Creator tool be used to reimage a corrupted UD2 (OS 11)?

Can the OS creator tool be used to reimage a corrupted UD2 (OS 11)? If not how would I go about reimaging a UD2 that is failing to boot? Stuck

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