OS11 Vs LX Vs OS3 I (we) have an issue with OS 11 that gets slow after each an every build-upgrade which means it takes about 82 seconds (11.05.112.01) for
Continue readingIGEL UD2 Troubleshooting and Support Articles in the IGEL Community
Can the IGEL OS Creator tool be used to reimage a corrupted UD2 (OS 11)?
Can the OS creator tool be used to reimage a corrupted UD2 (OS 11)? If not how would I go about reimaging a UD2 that is failing to boot? Stuck
Continue readingWhat is the new name for the command ‘vainfo’ as it changed in Igel OS 11.05?
I see that the terminal command vainfo is no longer an option in later versions of firmware (11.05.x ?). What is the command that replaced vainfo ? try vdpauinfo With
Continue readingBig performance difference between random Windows clients and our IGEL devices
Hello everyone! We are currently in deployment with new UD2 M250C Terminals (FW 11.04.240 & 11.04.215; CWA = default) for Citrix Desktops over Terminal Sessions (WS2016; Citrix LTSR 1912CU1; GPU:
Continue readingAudio problems with IGEL OS 11.04.240
We are currently testing new UD2 with 11.04.240 + citrix. Some settings does not get saved. Example is when using USB yealink UC700/900 speaker they are not set as default
Continue readingSome users experiencing increased disconnections from Citrix Virtual Desktops
Hello everyone, we recently updated a couple of UD2-LX 50s from 11.04.200 to 11.04.240. Since then, some users have had increased disconnections from a virtual Windows desktop (Citrix XenDesktop 1912
Continue readingAfter Upgrading to IGEL OS 10.04.240 device will appear offline and shadowing won’t work until upgrade is complete
Has anyone seen this before? When upgrading our 2 GB storage/4 GB RAM 10Zigs to 10.04.240 device will appear offline and shadowing won’t work until upgrade is complete. Doesn’t seem
Continue readingIssue where there is a a static cursor to the far right of the left monitor in a IGEL OS dual display configuration
I am having an issue where there is a a static cursor to the far right of the left monitor in a dual display configuration. Weirdest thing that just happened
Continue readingLooking for adapter to convert DVI to DisplayPort
Hi, I want to connect a UD2 LX10 to a touch screen. Problem is that the UD2 only has DVI connection and my touch screen DP. I have found a
Continue readingCan’t communicated with IGEL OS via ICG & UMS environment
We trying to figure out why our external IGEL devices while are turned on, we can’t communicated to them from our ICG & UMS environment. We can manage these same
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