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IGEL Community Archives
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IGEL UD2 Troubleshooting and Support Articles in the IGEL Community

June 11, 2021 IGEL Community Archives

Is it possible to push audio out of the Display Port via an Active adapter to an HDMI monitor with built in speakers?

Does anyone know for sure if you can push audio out of the Display Port via an Active adapter to an HDMI monitor with built in speakers? Thinking of either

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May 6, 2021 IGEL Community Archives

Strange issue with IGEL UD2 / IGEL OS 11.02.150 upon reboot monitor goes to “No Signal” and does not reboot

Having a strange issue with my UD2-LX50 devices (11.02.150) where they are set to be powered on all the time and connected to a touchscreen monitor to DisplayPort. The issue

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May 3, 2021 IGEL Community Archives

After upgrading UD2 to IGEL OS 11.05.133 we see multiple errors – “Multiple Active Partitions” / no network / black screen

Hi. It is terrible. Yesterday i’ve updated our UD2-LX40 and LX50 from 11.03.500 to 11.04.27 and then to 11.05.133. First i updated 10 test devices with no problem. Than i

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April 21, 2021 IGEL Community Archives

After upgrading to IGEL OS 11.04.270 device does not boot, shows IGEL screen and /grub

I am seeing an issue when upgrading a UD2-LX 40 from 11.03.500 to 11.04.270. The device works fine until shutdown then does not boot. Shows iGel splash screen then /grub.

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March 29, 2021 IGEL Community Archives

IGEL OS 11 gets slow after each an every build-upgrade?

OS11 Vs LX Vs OS3 I (we) have an issue with OS 11 that gets slow after each an every build-upgrade which means it takes about 82 seconds (11.05.112.01) for

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March 24, 2021 IGEL Community Archives

Solution to suppress these dialogs in Citrix Workspace App 20.12 and 21.03!

I found a solution to suppress these dialogs in CWA 20.12 and 21.03. Its simple but we need to add this to IGEL OS (I will send it to our

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March 15, 2021 IGEL Community Archives

Will IGEL UD3 clients provide the necessary CPU power for Google Meet, Teams and Zoom calls?

Hi all, I would like to deploy IGEL clients to several office sites in the company I work for. The requirement is that these clients will be used for shared/team

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March 15, 2021 IGEL Community Archives

Video and Audio sometimes stops working Citrix Workspace App on IGEL OS 11.05.100

Good morning, hello and moinmoin 🙂 We ́re using Igel UD3 LX und UD2 LX only with Citrix Workspace and OpenVPN. The last months we ́ve only used CW 19.12

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March 9, 2021 IGEL Community Archives

Webcam and audio delays with Citrix Workspace 20.10 on IGEL OS 11.05.100

Hi guys, I have a strange issue with Microsoft Teams in combination with Citrix XenApp (V1912 CU2). Teams is installed on the Terminalserver, HDX and Teams optimization is activated. Installed

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March 5, 2021 IGEL Community Archives

Can we install the IGEL OS for Arm (Raspberry Pi) on any Raspberry Pi device?

Hi everyone, I hope you’re all well. I have a question regarding the IGEL OS and Raspberry Pies . My manager has taken an interest in the work being done

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