Has anyone seen this before? When upgrading our 2 GB storage/4 GB RAM 10Zigs to 10.04.240 device will appear offline and shadowing won’t work until upgrade is complete. Doesn’t seem
Continue readingIGEL UD2 Troubleshooting and Support Articles in the IGEL Community
Issue where there is a a static cursor to the far right of the left monitor in a IGEL OS dual display configuration
I am having an issue where there is a a static cursor to the far right of the left monitor in a dual display configuration. Weirdest thing that just happened
Continue readingLooking for adapter to convert DVI to DisplayPort
Hi, I want to connect a UD2 LX10 to a touch screen. Problem is that the UD2 only has DVI connection and my touch screen DP. I have found a
Continue readingCan’t communicated with IGEL OS via ICG & UMS environment
We trying to figure out why our external IGEL devices while are turned on, we can’t communicated to them from our ICG & UMS environment. We can manage these same
Continue readingHow to configure the middle mouse button throguh a Citrix session on IGEL OS?
Hey there, I’m not quiet sure, if this is the right place for this question. We use Citrix with IGEL (UD2-LX 51, 11.04.240.01 or 11.03.500.01) or with fatclients and Citrix
Continue readingBest practice for office based workloads and running the media apps locally on IGEL OS?
HI, We currently use RDSH 2012R2 using IGEL UD2 devices. We are due a refresh and one main requirement is better media (YouTube viewing, online streaming) At the moment the
Continue readingReceiving an error new IGEL hardware does not have a phyical license?
I added a new UD2 to my UMS today and it is telling me it doesn’t have a license. I’ve never had this pop on me before with the physical
Continue readingIGEL OS devices are randomly rebooting and reporting new system configuration changes upon boot
Hi All, looking for clues, have 80 IGEL’s that randomly are rebooting and reporting new system configuration changes when no one is doing it. Looking for clues on how to
Continue readingIGEL OS not seeing my second monitor?
Hello everyone. I am an employee of a company who uses the igel to access the remote work station. My problem is that I have been unable to add a
Continue readingIGEL OS 11.04.240 on UD2-LX 50 user reports “Our of memory” error with Citrix XenDesktop
Hi. Since update to 11.04.240.01 on UD2-LX 50 user reports “Our of memory” error with Citrix XenDesktop. Happens multiple times a day. Is this a known bug? Seems to be
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