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IGEL Community Archives
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IGEL UD3 Troubleshooting and Support Articles in the IGEL Community

June 12, 2021 IGEL Community Archives

How to enable “User Login History” section for devices in IGEL UMS?

Hello Community! There is “User Login History” section for devices in UMS, but it is always empty. Is there something I need to do to enable this feature? (Latest UMS,

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June 11, 2021 IGEL Community Archives

Is it possible to push audio out of the Display Port via an Active adapter to an HDMI monitor with built in speakers?

Does anyone know for sure if you can push audio out of the Display Port via an Active adapter to an HDMI monitor with built in speakers? Thinking of either

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May 25, 2021 IGEL Community Archives

Issue with second display flickering after every 2 sec on IGEL UD3

Hi Team, Anyone faces issue in latest UD3 M350C like second display flickering after every 2 sec ? Is there any display setting changed or anyone knows how to fix

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May 11, 2021 IGEL Community Archives

Tips for configuring 3 monitors to IGEL OS 11 on UD3, only showing 640×480

Hi, my Name ist Marco. I am trying to do following setup with a graphic challange. OS is 11.02, UD3 LX60. I want to use 3 Monitors. One DP for

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May 11, 2021 IGEL Community Archives

Wake on LAN functionality stopped working after upgrading IGEL UD3-LX 60 to IGEL OS 11.05.133

Hi all, after upgrade UD3-LX 60 to 11.05.133 Wake on LAN functionality is lost…. some help? thx Hi Josip, you mean wake up of the device itself is not working

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May 4, 2021 IGEL Community Archives

Opening app on IGEL UD3 with IGEL OS 10.06.220 connecting to a Windows Server 2016 RDSH is slow and not smooth

Hi everybody! 🙂 I have a problem with IGEL UD3-LX 50 Clients (10.06.220.01) connecting to a Windows Server 2016 RDSH farm (User Profile Disks). Opening and closing programs is not

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May 3, 2021 IGEL Community Archives

After upgrading UD2 to IGEL OS 11.05.133 we see multiple errors – “Multiple Active Partitions” / no network / black screen

Hi. It is terrible. Yesterday i’ve updated our UD2-LX40 and LX50 from 11.03.500 to 11.04.27 and then to 11.05.133. First i updated 10 test devices with no problem. Than i

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April 22, 2021 IGEL Community Archives

Every 30 minutes the central portion of the screen goes black for about 0.5 seconds on IGEL OS 11.05.120 on a flashed Dell Wyse 3040

Hi All, Trialling WVD on IGEL… all appears to be working fine however we have noticed every 30 minutes the central portion of the screen goes black for about 0.5

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April 20, 2021 IGEL Community Archives

Error “searching system partition (partition directory not found or invalid)” after upgrading to IGEL OS 11

We’ve got a UD3 M340 which failed during it’s OS10 -> OS11 upgrade. Error message is “searching system partition (partition directory not found or invalid):” Pops up even if we

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April 19, 2021 IGEL Community Archives

After upgrading to IGEL OS 11.05.120, after a few seconds the Citrix session disappears and I’m back to the IGEL OS desktop

Hi There, last week we updated our Igel Clients UD3 to 11.05.120 . After that, one Client (UD3-LX51) shows a strange behavior. When i start a citrix session , we

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