I have a problem with a igel thinclient, When starting a citrix session to a sbc desktop i see the logon screen but after the the system looks to crash
Continue readingIGEL UD3 Troubleshooting and Support Articles in the IGEL Community
USB webcams in combination with RDP on IGEL OS?
Hello, anyone using USB webcams in combination with RDP? I’m using UD3-LX51 devices and want to redirect USB webcams (different models already tried) but i can’t seem to get it
Continue readingZoom performance on IGEL OS?
Hello Igel-Community, We are currently testing the Zoom VDI Client extensively in connection with the Zoom Media Plugin on the IGEL-UD2 devices. The firmware 11.04.200.01 is installed on all tested
Continue readingWalkthrough of how to access the VGA Shared Memory utility in the IGEL UD3 BIOS?
Anyone have a walkthrough of how to access the VGA Shared Memory utility in the BIOS?. Trying to talk a customer through it. Good morning, on which Hardware? press Del
Continue readingCannot assign the license to the IGEL UMA clients – error “No compatible packs are available for the selected devices”
Hello everyone, we bought 32 EMP licenses to administer Windows 10 UMA clients. I have assigned the 32 EMP licenses in the ILP. In the UMS, the 32 EMP licenses
Continue readingJabra USB headsets connected to an IGEL OS UD3-LX
Hello, we’re currently trying to passthrough our Jabra USB headsets connected to an IGEL UD3-LX 60 to a Windows Terminal server via RDP. We enabled the USB redirection under RDP
Continue readingImporting IGEL OS devices to UMS gives cert error
Hi All, Hope everyone is doing GREAT! I have an issue with a UD3 that was imported onto our UMS but we now have sent it to a client for
Continue readingDo I need the MultiMedia Codec package for Webcam on IGEL UD3?
Hi, I have a UD3-LX51 and a UD6-LX51 (not “ac”) and I have a Logitec Webcam C920 Pro HD which I would like to use for an RDP session. Do
Continue readingIGEL OS Error: “The Boot Configuration Data file doesn´t contain valid information for an operating system”
Hello Igelitos, we have Problems with IGEL W10 Igel UD3 and UD6… Recovery Your PC/Device needs to be repaired The Boot Configuration Data file doesn ́t contain valid information for
Continue readingIGEL OS thin clients (UD3) loses connection to the UMS
We have problems with our thin clients (UD3) that they “lose” the connection to the UMS. The problem occurs sporadically, we have already checked the network hardware and replaced it.
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